Banquet Server, Highmark Stadium Job at Delaware North
The Opportunity
Delaware North Sportservice is hiring part-time Banquet Servers to join our team at Highmark Stadium in Orchard Park. As a Banquet Server you will provide outstanding customer service while serving food and beverage products in a banquet setting, ensuring that Highmark Stadium guests' needs are being met in a positive, efficient, and courteous manner.The ideal Banquet Server candidate will be friendly, positive and able to work in a fast-paced environment.
At Delaware North, we care about our associates’ professional and personal wellbeing. We have a comprehensive benefits program designed to give our associates the comfort, safety, and stability they need to deliver exceptional service to our guests. All associates are eligible for benefits including weekly pay, employee assistance program, training and development, employee discounts, and flexible work schedules. Medical, dental, and vision insurance, 401(k) with company match, paid vacation and holidays, and tuition reimbursement are available for eligible associates.
Responsibilities
- Sets up tables for function in accordance with banquet event order
- Accurately transports food and beverages to guests in a timely manner
- Performs necessary tasks to service guests including: taking and filling drink orders, providing refills, answering questions, and clearing of dirty dishes
- Serves alcoholic beverages responsibly, requests identification, adheres to all unit and company alcohol service policies and procedures.
- Monitors guest needs on a continual basis ensuring all requests are promptly fulfilled; handles any guest complaints
- Replenishes food on buffet lines (if applicable)
- Maintains a safe and clean environment for guests and fellow associates
- Breaks down event according to company procedures
Qualifications
- Must be 18 or older
- Minimum of 3 months' previous experience in food and beverage service preferred
- Excellent guest service skills
- Ability to work quickly and efficiently in a fast-paced environment
- Strong communication skills, including listening skills and ability to take food and beverage orders and fill those orders correctly
Physical Requirements
- Ability to stand or walk, including up and down stairs, for entire length of shift
- Ability to lift up to 35 pounds
- Mobility to maneuver between tables
Who We Are
Delaware North operates concessions, premium dining, and retail services at Highmark Stadium since dating back to 1992. The 71,870-seat venue is home of the NFL's Buffalo Bills. Our culinary team creates locally and regionally inspired fare for the stadium's concession outlets. Premium dining includes suites and clubs offering in-seat service. We also manage the retail outlets, including a year-round team store and the permanent and portable stands.
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
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