The Marina Administrative Manager is the liaison between the property, accounting, and operations. This role is critical to maintaining accurate financial records at the properties. The Marina Administrative Manager provides oversight of the accounting process, ensures that financial records are created and maintained in accordance with company policies and procedures and monitors compliance of all Corporate Policies and Procedures by conducting periodic mini-audits.

The Marina Administrative Manager needs to work collaboratively with the GM at the property and the Regional Controller. The Marina Administrative Manager is responsible for organizing all Revenue and Accounts Payable data, which ends up in our accounting system.

The Marina Administrative Manager provides the highest level of customer service in a friendly, helpful manner while accurately responding to the customers’ needs. The Marina Administrative Manager projects a professional company image through all types of interaction.

DUTIES AND RESPONSIBILITIES:

1. Sets and provides the highest level of customer/guest services and expedites any and all requests from GM and guests

2. Daily input of customer transactions including payments, charges and new contracts

3. Preparation of yearly renewal boat storage contracts

4. Maintains contract files with current insurance and registration/certification information

5. Monthly preparation of billing statements and/or invoices

6. Posting of finance charges & electric charges

7. Email/mail AR past due payment reminders

8. Processing Monthly Credit Card/ACH Payments

9. Liaison between property and vendor accounts, and maintenance of those accounts

10. Assisting the GM in planning events

11. Assists with getting new hires set for their first day

12. Act as back up for POS store clerk

13. Assists the GM in marketing with the monthly newsletters

14. The weekly processing of A/P

15. Timecard approvals

16. Other duties as assigned by management

Education and Experience:

1. Prefer Assoc or Bachelors in Accounting or Business

2. Above average general accounting/bookkeeping skills and basic understanding of financial statements

3. Accounting software experience a plus

4. Must have intermediate to expert knowledge of Microsoft Office products

5. Must have excellent knowledge of Microsoft Excel

6. Must have experience in Accounts Receivable collections and putting together customer statements

7. Minimum of 1 year of data entry

8. Minimum of 1 year Administrative Assistant experience

9. Prefer 1 year bookkeeping experience

10. Must have minimum of 1 year customer service experience

11. Must be professional and able to maintain confidentiality

12. Ability to manage multiple projects simultaneously

13. Excellent attention to detail

14. Must be able to provide the highest level of guest services

15. Excellent communication skills

16. Positive attitude

17. Ability to work under pressure and in a fast-paced environment

18. Must be able to work flexible hours based on the needs of the property