Position is open until filled. First date of review is July 29, 2022.

JOB SUMMARY
Performs a variety of clerical duties in support of WIC program operations; provides breastfeeding education, encouragement, and support; provides customer service to program participants and applicants; screens and calculates applicant eligibility; processes program documentation; issues benefits to clients; participates in community outreach; and performs other related duties.

ESSENTIAL FUNCTIONS

• Conducts various clerical support tasks:
• Answers multi-line phones to assist callers and provide information.
• Schedules and coordinates WIC appointments.
• Processes and maintains program records, files, and documentation; copies, faxes, and files documents; updates/ maintains client records.
• Performs data entry; generates reports.
• Provides customer service and assistance to program participants and applicants:
• Gathers applicant information; verifies income; calculates eligibility for program services.
• Issues and explains benefits to participants.
• Coordinates and provides service referrals as necessary.
• Orders supplies; monitors and tracks supply inventory.
• Coordinates and provides breastfeeding counseling:
• Sends letters of introduction to pregnant and/or breastfeeding women.
• Educates and assists breastfeeding women with proper breastfeeding techniques and resolves breastfeeding complications.
• Issues, fits, and instructs clients in the use of breast pumps and other aids.
• Provides instruction and encouragement to pregnant and breastfeeding participants
• Teaches breastfeeding classes to pregnant and breastfeeding participants.
• Refers complex issues to qualified lactation professionals.
• Maintains WIC facility to ensure a clean, safe, and sanitary environment:
• Participates in cleaning restrooms, kitchen/break area, furniture, doors, windows, floors and equipment.
• Removes trash to the proper disposal receptacle.
• Re-stocks supplies such as tissue, towels, soap and hand sanitizer.
• Reports facility issues to supervisor.
• < >Participates in community outreach activities as required.
• Obtains participant anthropometric measurements and/or blood samples as assigned.
• Teaches nutrition education classes as assigned.
• Performs other duties as assigned.

• This position works under general supervision.

MINIMUM REQUIREMENTS

• High School Diploma or equivalent is required.
• Six (6) months related experience is required.
• Are receiving WIC or have received WIC.
• Have successfully breastfed or expressed breast milk for at least one baby.
• Have the ability to work outside of regular clinic hours and outside of the WIC clinic.
• Must possess a valid Texas Driver's License with an acceptable driving record.
• Proof of required immunizations or obtain upon employment.
• Regular attendance is an essential function of the job.
• Proficiency in Microsoft Office Suite, ie Outlook, Word, Excel preferred.
• Bilingual (English/Spanish) is preferred.

CORE COMPETENCIES

• Must be able to read, process, and prepare program records and documentation.
• Effective verbal and written communication skills are required; must be able to maintain positive working relationships with program personnel, outside agencies, program participants, and the general public.
• Attends meetings as required or directed.
• Runs reports and prepares documents as directed.
• Must be self-motivated.
• Primary duty station is in Kyle, Texas.Travel to alternate WIC sites may be required.
  

The City of San Marcos offers its employees a broad range of benefits to enhance their personal and occupational lives. We are committed to a total rewards strategy that provides employees with competitive compensation, comprehensive benefits, and an environment that supports a healthy work/life balance.

BENEFITS
Medical, Dental & Vision Coverage

• United Healthcare
  • Choice Plus PPO Plan
  • Prescription Drug Plan
  • Wellness Initiatives
  • Virtual Doctor Visits 24/7
  • Dental Plan
• Davis Vision Insurance
  • Base Vision Plan
  • Premium Vision Plan
  • Laser Vision Correction discounts

• Texas Municipal Retirement System (TMRS)
• Mission Square Retirement Corporation - optional 457-deferred compensation plan & Roth IRA

• Flexible Spending Accounts
• City paid Life and AD&D Insurance
• Voluntary Life, AD&D and Long Term Disability insurance
• Employee Assistance Program
• Vacation
• Sick Leave
• Holidays
• Longevity Pay
• Tuition Reimbursement
• Activity Center Membership
• Direct Deposit