Reporting to the Operations Manager, this position is responsible for coordinating all aspects of warehouse operations including shipping schedules, loading operations and material handling activities (processing, packaging and storage of supplies, materials, and equipment).

Responsibilities Include:

Distribution, Transportation & Warehousing:

• Assisting in designing and managing optimal space and storage plan for existing and new warehouse facilities.
• Maintain warehousing and distribution center contacts.
• Participate in innovative warehousing and distribution programs and processes.
• Inbound and outbound transportation management from/to production and distribution facilities.
• Assist to develop warehouse and distribution center team.
• Coordination of product deployment from internal or 3rd party manufacturing locations to distribution centers in accordance with overall planning strategies

• Work cross-functionally to supply offerings such as factory direct, modular pallets, and customer pickup shipments. Using transportation expenses as a guide, recommend the process for customer returns and sample order shipments.
• Assist with the activities relating to loss/damage claims in partnership with customer service. The specific activities include the investigation, timely filing, and collection of the claims.

• Direct and coordinate all aspects of warehouse operations including shipping schedules, loading operations and material handling activities (processing, packaging and storage of supplies, materials, and equipment.
• Prepare schedules for shipping and receiving materials to control the flow of goods and optimize warehouse space.
• Develop, communicate, and monitor work schedules and policies/procedures.
• Oversee the inspection of incoming goods and ensures damaged goods are returned and/or credit is received as appropriate.
• Hires, develops, and reviews warehouse staff.
• Seek out and implement innovative warehousing and distribution programs and processes.

• Provide input and analysis as part of the annual warehouse budgeting process.
• Manages inbound scheduling process with vendors / carriers to control the flow of product into the building while maintaining level-of-service goals.
• Works with Inventory Planning to resolve vendor issues on delivery.
• Ensures receipts are reconciled against purchase orders and proper paperwork is forwarded to Accounts Payable and the inventory planning team.
• Ensures product meets standards for quality and product specifications for all inbound receipts.
• Maintains receiving accuracy in item identification, quantity acknowledged, and putaway activities.
• Ensures timely and accurate replenishment.
• Determines proper staffing levels needed based on work volume and productivity and effectively forecasts needs.
• Ensure service goals are met in all areas of responsibility.
• Works with other managers to plan and allocate resources across the building.
• Ensures BPMs are in place and followed.
• Responsible for data integrity and accurate data management within the ERP and WMS.
• Ensures housekeeping is maintained.
• Pursues initiatives to improve department efficiency leading to lower operating costs, improved quality, and/or improved safety.

Inventory & Production Planning

• Participate in inventory strategy development and execute inventory planning process and analysis.
• Ensure inventory accuracy to include proper age rotation and date code integrity.
• Ensure that systems and procedures are in place and executed to enable full trace of all production in the case of a food safety or other product recall. This includes product residing in third party warehouses, contract manufacturers or co-packers.
• Review sales and finished goods inventory data in partnership with sales, operations, or customer service team members to adjust plans as needed to respond effectively to unexpected sales trends and/or inventory balances.
• Facilitate production planning tools and processes and assist scheduler with execution and decision making as needed.
• Participate in sales forecasting process.
• Monitor product age ensuring product freshness. Communicate to Marketing, Sales, and Finance age issues or concerns.

• Ensure ERP system master data management, integrity, and maintenance for assigned area.

Qualifications:

• 3+ years hands-on experience in a food industry or related manufacturing facility.
• Track record of successfully selecting, planning, and implementing new 3rd party vendor (warehouse, transportation, etc.) Experience starting up new internal warehousing including design, planning and execution while meeting service, quality, and cost requirements.

• Knowledge of food packaging principles, food industry quality and food safety requirements, and new product scale up dynamics.

• Demonstrated strength in process improvement, SOP documentation and employee training.
• Experience in managing information within an ERP system. ERP implementation experience is preferred.
• Understanding of the basics of change management and has effectively led large scale changes or process improvements.

• Demonstrated ability to manage multiple priorities, projects, and simultaneous user needs.
• Strong project management skills.
• Attention to detail.
• Good team player able to work well with others and contribute to a positive work environment.
• Strong interpersonal skills. Excellent verbal and written communication skills.
• Demonstrated ability to collaborate well cross-functionally and work well at all levels of the organization.

• Strong analytical skills, troubleshooting and judgment skills.

• Results driven.

• Solid computer skills including Microsoft Office tools (Excel, PowerPoint, Word) and related production and product information systems.

• Desire to work in a fast-paced high growth environment.

• Must be willing to be a hands-on performer and spend significant time both planning and executed processes, analysis and spend time on the plant production and warehouse floor.

Benefits & Compensation: We offer a competitive base salary and a comprehensive benefits package for full-time employees.

Physical and Mental Demands:

• While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, and bending throughout the shift. The employees must frequently lift and/or move items up to and including fifty (50) pounds. Specific vision abilities required by this job are close vision, distant vision, color vision, peripheral vision, depth perception and ability to adjust focus. This employee may occasionally have to operate business machinery. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Mental demands include multi-tasking, decision making, problem solving, comparing, copying, computing, compiling, analyzing, coordinating, and synthesizing data.

Safety Statement:

At Trilliant Food and Nutrition safety is every employee’s first responsibility. We expect all employees to adhere to all safety practices, have the moral courage to stop other individuals from performing unsafe acts, and immediately report unsafe conditions.

Disclosures:

• The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
• Responsible for following food safety/regulatory policies and procedures, executing responsibilities as identified in standard operating procedures, and reporting food safety/regulatory concerns to the Production or Quality Manager.
• Trilliant Food & Nutrition is a Drug Free Workplace. All applicants are subject to a drug screen and background check as a condition of employment.
• EEO/AA including Vets and Disabled
• If you need a reasonable accommodation for any part of the employment process, please contact us by email at jobs@trilliantfood.com and let us know the nature of your request and your contact information

Trilliant Food and Nutrition is headquartered in Little Chute, Wisconsin, and has been a pioneer in the U.S. specialty coffee market since 1979. We have used our years of experience and skill in the traditional coffee segment to produce one thing: great coffee. To keep up with consumer demand, Trilliant Food and Nutrition has continued to make advances and improvements and has expanded into numerous distribution channels and regions throughout the country including retailers, foodservice distributors, and coffee houses. Learn more about our growing company at www.trilliantfood.com.