The Offshore Communication technician is a dynamic position responsible for installing and testing VSAT systems offshore, providing onsite technical support for the purpose of repair and maintenance of VSAT terminals at customer locations located anywhere in the world. Additionally, they maintain an onboard Windows domain, 3 independent vessel networks, and assist onboard customers with all IT needs. Provide customer support to a proprietary secure communication system.

LOCATION AND TRAVEL

• This position is for remote Offshore work exclusively 6-7 months per year with domestic and international travel up to 100%.

• Installation, configuration, testing and troubleshooting communication equipment including satellite VSAT systems above and below deck components.
• Lead build and test activities prior to mobilization.
• Work with Project Managers and Engineering Team to vet project requirements and feasibility.
• Troubleshoot RF and IP components of maritime VSAT systems using specialized software and test equipment. Interpret troubleshooting results and determine best course of action to restore operability in least time possible and most cost-effective manner.
• Support all onboard computer networks and users for day-to-day operations, as well as response to system outages.
• Provides technical training and assistance to junior level personnel.
• Other assigned work as and when required to support operations and projects.
• Travel domestic and international up to 100%.

SUPERVISORY RESPONSIBILITIES

• This position has no supervisory responsibilities.

REQUIRED

• Minimum (3) years working on VSAT technologies.
• Minimum (3) years experience using various RF test equipment.
• Minimum (1) year experience with cisco network equipment.
• Minimum (1) year working in offshore environments.
• Candidate must be US citizen, eligible for a security clearance.

DESIRED

• MCSE server certification.
• Security + certification.

KNOWLEDGE, SKILLS, ABILITIES, AND OTHER CHARACTERISTICS

• Must be customer oriented.
• Excellent troubleshooting skills.
• Excellent decision-making skills even in high stress situations.
• Ability to adapt to scope change and clearly assess impacts to schedule.
• Excellent oral and written communication skills.
• Desire for growing technical knowledge.
• Ability to work as a team member, team lead and/or independently.
• Manages daily activities and sets performance goals accordingly.
• Available after hours and weekends as needed and willing to work on-call rotation.
• Ability to travel at last minute notice.

WORKING CONDITIONS

This position will require Offshore work, in harsh environments. Domestic and international travel up to 100 %.

PHYSICAL ACTIVITY/REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position is considered primarily medium work, with occasional Heavy work.

OCCASIONAL

• Lift 50-100 pounds
• Work in confined spaces
• Wear PPE protection for body, vision, and hearing protection.

FREQUENT

• Lift up to 25 lbs
• Climbing, stooping, kneeling, standing, squatting, lift/carry objects and reaching
• Differentiate between colors

CONSTANT

• Repetitive movements of arms and hands
• Sit with back supported

All qualified candidates will receive consideration for all positions without regard to race, color, age, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, veteran status, disability, genetic information, or other non-merit factors.