The Job/What You’ll Do:
The Veteran Program Specialist here at Solari will coordinate the statewide suicide prevention program for the military and veteran population, including engagement with program partners and intensive follow up and oversight to high-risk callers. The Program Specialist will ensure appropriate needs-assessment, intervention and linkage occurs in a timely manner. They will be responsible for documenting identified needs, referrals, and outcomes.
Responsibilities:

• Receive inbound calls, and respond to voicemails and emails from military veterans, service members, and their families. Documentation goals of these interactions are to provide resources and support to prevent future crises. (60%)
• Contribute to the development and acquisition of site partners. (5%)
• Maintain and update information and resources on Arizona's resource network (15%)
• Coordinate with public and private sector implementation partners (ACMF, AZDVS, and any other partners that may join in the future); coordinate service provision by peer support providers (VA and community-based); and build relationships with service providers.

• Drive to various locations for meetings (5%)
• Present information of the Be Connected program to public and private events (15%)
• Other duties as assigned

• Other duties as assigned

Knowledge, Skills, Abilities:

• Knowledge of lived veteran experience either through military service, as family member, or through extensive direct service
• Strong organizational and project management skills
• Ability to analyze data and formulate recommendations based on the data presented
• Effective listening skills
• Public speaking and presenting skills
• Strong knowledge of resources and systems with an emphasis on mental health, employment, education, occupational training, housing, counseling, healthcare, justice/legal support, etc.
• Ability to act professionally and maintains appropriate boundaries with clients and staff.

• Ability to report as scheduled to work, meetings, training, and job-related activities prepared and
• Ability to consistently demonstrate compassion and meet people with compassion; Effort, every interaction deserves my best effort; and Ownership, which drives the company's success.
• Ability to act professionally and maintain appropriate boundaries with clients and staff.
• Ability to report to work, meetings, training, and job-related activities prepared and as scheduled.

Education & Experience:

• Minimum GED/High School diploma and four years of full-time behavioral health work experience, required
• or comparable combination of education/experience and/or training will be considered equivalent to the education (Master degree / Bachelor degree + 1 year BH experience / Associate degree + 2 years BH experience)

Working Conditions:
While performing the job duties in the office or at a home office, the employee is frequently required to stand, walk, sit, and use hands; they must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Exposure to noise typical with office operations. Ability to hear and speak.
Who We Are & What We Offer:
Solari is an award-winning nonprofit that operates a 24/7 crisis line serving Maricopa County as well as Northern Arizona. Our mission is to Inspire Hope through our talented and compassionate staff.
Since 2007, Solari has been providing crisis contact center services and in that short time has helped thousands of individuals and families connect to the help they need. Additionally, in that short timeframe, Solari has grown to expand services to a peer-run Warm Line, Serious Mental Illness (SMI) determinations, mobile team dispatches, crisis transportation services, emergency room-based assessments, Department of Child Safety (DCS) rapid response and crisis stabilization services, telephone follow-up to those who need it, tragedy support lines and other in-kind services to the community.

• Friendly work environment
• 401(k) with company match
• Generous paid-time-off (PTO)
• Health benefits (M/D/V) that start the first of the month following hire date
• Competitive compensation
• Convenient Tempe location and Hybrid Schedule
• On-site fitness room free to all employees
• And many more great perks!

Solari is proud to be an equal opportunity employer and does not unlawfully discriminate against any employee or applicant for employee per applicable federal, state, and local laws. At Solari, a diverse mix of highly talented, innovative, and dedicated people come together to make a lifetime impact on each of our Client's lives. All qualified applicants will receive equal consideration for employment.
We are focused on equality and believe deeply in diversity of race, color, ancestry, age, veteran status, marital status, creed, religion, sex, gender, gender identity, sexual orientation, religion, ethnicity, national origin, and other legally protected group status.

Job Type: Full-time

Pay: $15.77 - $19.13 per hour

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