PRIMARY PURPOSE: Under general supervision, but in accordance with established policies, procedures and regulations, accurately and professionally process member transactions as requested and assisting Facilities/Records/Mail Services/Security as determined.

ESSENTIAL FUNCTIONS include the following. Other duties may be assigned.

• Accurately and efficiently post teller transactions and mortgage payments that come in through the mail daily.
• Assist with monitoring and auditing reports of transactions to ensure the automation is working as designed and employees are following procedure.
• Accurately applies technical job knowledge and skills to complete all work in a timely manner in accordance with policies, procedures and regulatory requirements while managing varying degrees of work.

EDUCATION and EXPERIENCE:

• High School diploma or equivalent work experience as demonstrated by increased levels of accountability, knowledge and management.
• 1-2 years banking experience in the teller and/or member service fields preferred.
• Proven technical skills: ability to evaluate a need and utilize necessary technical skills to provide a solution.
• Excellent verbal and non-verbal communication skills, well organized, accurate and detail oriented.
• Recognize and analyze problems thoroughly, formulate and implement solutions.
• A professional demeanor, the willingness to participate as a member of a service oriented, and innovative team while demonstrating an enthusiastic attitude and exceptional interpersonal skills.
• Desire, ability and experience in working with and helping other people in a professional setting with a professional business appearance.
• Ability to work efficiently in a fast-paced and sometimes stressful environment while having the desire to maintain quality of service.
• Position requires working knowledge of computer software (i.e. Windows, Microsoft Office).
• Individual has knowledge of the competition, credit union products, policies and procedures and of federal rules and regulations.
• Position may require traveling to various locations, therefore must be flexible and dependable.
• Bondable

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)