Responsible for facilitating the training of Employees in accordance with property policies and procedures, as well as applicable state and federal laws. Works closely with management to ensure training priorities and methods meet departmental and organizational goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Coordinates with managers and supervisors to ensure their training needs are met.
• Keeps accurate and timely records and prepares statistical reports concerning training and development.
• Makes recommendations to management for improvement of organization’s training policies, procedures, and practices.
• Develops and delivers trainings using a variety of techniques including one-on-one, small group and large group formats.
• Trains department job coaches, providing professional training preparation support.
• Conducts training audits and provides formal feedback to job coaches and instructors about job skills training.
• Supervises the training activities of departmental job coaches and instructors.
• Maintains current and accurate records for employees showing attendance and successful completion of all training modules. Ensures that payroll receives applicable records on a timely basis for payment of differential for Certified Instructor or Certified Job Coach hours, and for attendance of employees at training programs.
• Recommends trainings or refreshers based on input from department management.
• Develops and participates in special projects and completes other duties as requested or assigned.
• Maintains the confidentiality of Employee and departmental information.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

A Bachelor’s degree, with one year supervisory or managerial experience, and two years’ experience in employment and/or in developing and delivering training modules preferred.

SPECIAL QUALIFICATIONS:

Attention to detail required, as well as strong organizational, written, and verbal communication skills. Must be able to clearly explain and demonstrate concepts and skills to others. Experience with small and large group facilitation required.

This position requires a Non-Gaming License.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to write effective reports and memos. Ability to respond to inquiries from employees or guests. Ability to communicate effectively in one-on-one, small group, and large group situations.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent, and to interpret data from graphs.

REASONING ABILITY:

Ability to apply common sense reasoning to variety of situations.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or listen. The employee is occasionally required to stand, walk, sit, use hands to finger, handle or feel objects, and reach with hands and arms.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.