Defining possible in Arizona! We have an opening for a Teller I/II in our onsite branch located in one of the most state-of-the-art brand new Northrop Grumman facilities in beautiful Chandler, Arizona. This is a 2-3 person branch within the NG office. (RELOCATION ASSISTANCE AVAILABLE)

Under supervision will be responsible for the promotion of credit union products and services to members either on the telephone or in person. Provides counsel to new and existing members in regards to the various credit union services and investment opportunities available, with an emphasis on all current promotions. Performs assigned teller tasks associated with the processing of member transactions as required. These transactions include, but are not limited to, member inquiries, processing mail, and authorized account changes. May assist members with opening new accounts (Regular Shares, Share Draft, Money Market, Term Accounts, IRAs, etc.). May provide support to Tellers and MSRs as needed. Responsible for staying current with all applicable policies and procedures. Performs data entry for incoming loan requests. Responsible for staying current with all applicable policies and procedures.

Requirements

High school graduate or equivalent. Two years experience within a financial institution with demonstrated success performing Teller functions. Advanced knowledge of Teller functions, new accounts, member service, and loan products. Ability to professionally assist members with credit union products and services in accordance with all credit union policies and procedures. Advanced knowledgeable of credit union products and services. Ability to manage the workflow under supervision. Effective organizational and communication skills, with an emphasis on professionalism and delivering a high quality of member service. Must have a working knowledge of Microsoft Word and advanced knowledge of the credit union’s core system.

Duties and Responsibilities

· Responsible for the promotion of credit union products and services

· Assist with daily member inquiries, including, but not limited to, savings rates, loan rates, MasterCard accounts, and account inquiries

· Assists members with all credit union products and services including, but not limited to, share accounts loan products, term accounts, and IRAs

· Answer basic and routine member inquiries regarding credit union policies and procedures

· Resolve basic and routine member inquiries related to transaction errors

· Process loan requests in a timely manner which meets the organization’s objectives

· Provides phone support to the members calling the Call Center

· May review and verify the releasing of all regional secured titles to appropriate parties

· Interface with loan officer on behalf of members

· Follow-up and advise members of loan decisions

· Provide basic and routine real estate information

· Insure the completeness and accuracy of all documents received

· Perform clerical functions including data input and typing of designated forms

· Review and process incoming mail

· Supports management in attaining organizational goals and objectives

· Participate in ongoing Employee Self Development training sessions

· Provide support in various areas as needed

· Assist with end-of-day branch reconciliation of accounting center, prepare checks received for back office processing, checks disbursed and check signer daily

· Maintain and balance cash and teller drawer daily in accordance with all credit union policies and procedures

· Participate on an ATM balancing team

· May perform as Teller I or Teller II as needed

NGFCU is an Equal Opportunity Employer

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Relocation assistance
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Cash handling: 2 years (Preferred)
• Banking: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: One location

Please Note :
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