Join Serco in support of our Defense Service sector and Systems Integration and Installation Business Unit as an Communications Analyst / Technical Writer supporting the Tactical Afloat Networks Program Office (PMW 160). As a Communications Analyst / Technical Writer, you will responsible for creating and preparing complex manuals and technical publications covering software, hardware, testing and various other technical areas in support of US Navy C4ISR systems.

In this role, you will:

• Be responsible for the collection and organization of information; producing parts and systems illustrations using digital photography, three dimensional models, and/or line drawings; working directly with the customer to achieve a product that meets the contractual expectations of all parties; and coordination with a logistics support team on final product deliverables.
  • Deliverables include complete operation and administration manuals for hands-on equipment operation, Navy shipboard installation, and detailed troubleshooting procedures.
  • Other deliverables include hardware and software installation and configuration guides, training materials, reports, standard operating procedures, and interactive electronic documents and collections of documents, all of which must meet military standards and customer documentation standards and requirements.
• Able to manage multiple projects, priorities and inputs within a functionally matrixed organization with limited supervision.
• Candidate must be able to independently plan and schedule work activities to meet work product delivery dates.
• Ability to establish positive working relationships with highly technical subject matter experts to obtain data required for technical documentation development, as well as innovative research and problem solving abilities to research sources and identify and extract relevant data from a wide variety of organizations and data repositories.
• Actively participate in technical and programmatic meetings to provide status and define technical documentation development requirements and milestones.
• The position will also involve submitting CSRs for ATIS testing, request TMIN information and processing docs to FI in TDMIS, reviewing ILS certifications and determining TMs that are applicable, gathering logistics products based off ILS certifications to create ILS CDs to support installs, responding to data calls, ordering nomenclature plates, proofing documents and NAVWAR cover sheets for Final Issue, applying APLs/XRIC to TMINs, updating SAILOR with documents that have been processed for Final Issue, and maintaining weekly reports for PMW-160 for documentation.

• Active Secret Clearance and US Citizenship.
• Bachelors Degree and eight (8) years or more of experience; or ten (10) years of experience and a High School diploma may be substituted in lieu of a degree.
• Experience being hands-on with equipment and validating/verifying procedures on hardware and software systems.
• Excellent attention to detail, a strong work ethic, willingness to learn on the job, excellent written and verbal communication skills.
• Ability to adjust to constantly changing priorities and tasks.
• Ability to work at customer site as needed.
• Ability to travel (10% of year).