Student Support Liaison - Lake Geauga Computer Association Job at Lake County Educational Service Center
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JobID: 6111
- In coordination with the Student Services Team, prepares and conducts training for LGCA district personnel in the operation of LGCA student software offerings.
- Provides helpdesk support and tracking for the student services applications and procedures. Logs and tracks all emails, phone calls and in-person discussion for historical tracking.
- Creates and maintains student procedures, documentation and checklists for all supported software.
- Test on new software releases and notifies district personnel of any procedural or operating changes required to properly implement the software. Works with users to develop forms, procedures and the establishment of appropriate implementation timetables. Develops Student user training guides, software templates and procedures.
- Attends and can coordinate meetings of the LGCA Student User Group and other pertinent LGCA meetings. Prepares information for group presentations and discussion.
- Maintains communication and a working relationship with the student software developers/support group.
- Secures membership in appropriate state organizations. Participates in regional and state Student seminars, conferences and workshops. Serves as a liaison with organizations providing Student continuing education opportunities related to this position.
- Maintains the protection and security of data under the management of the LGCA.
- Maintains a working knowledge of current regulations and requirements for the operation of a school district Student office as prescribed by the Auditor of State's office, the State Department of Education and the Ohio Revised Code.
- Prepares and delivers trainings, documentation and support for LGCA student software offerings.
Position Type:
Student Support Services
Student Support Services
Date Posted:
9/8/2022
9/8/2022
Location:
Lake Geauga Computer Association (LGCA)
Lake Geauga Computer Association (LGCA)
Date Available:
ASAP
ASAP
Closing Date:
Until Filled
District:
ESC of the Western Reserve - website
TITLE: Student Support Liaison ~ Full-time position
Until Filled
District:
ESC of the Western Reserve - website
REPORTS TO: Director, Operations
FLSA STATUS: Non-Exempt
Lake Geauga Computer Association, an Information Technology Center (ITC) was founded in 1980 and operates as a public entity as a consortium of schools. We serve Public/Private School Districts, Charter Schools, iSTEM Schools, ESC's, Boards of DD, and Metro Park systems by providing financial, student and technical systems support and professional development in those areas and more.
SUMMARY: Assists LGCA clients in using LGCA student software applications to expand knowledge of software features, maximize system utilization and protect data integrity.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Associate's degree or higher is preferred. Experience with payroll and accounting systems required. Experience with USAS/UPAS desirable but training provided for our specific systems.
Computer Skills:
To perform this job successfully, an individual should have knowledge and experience of relational database software, Adobe, Excel, Word and Power Point. Use of computer, hardware and instructional equipment is required.
Background Check: Must submit for a BCI/FBI criminal records check per ORC 3319.39.
Drug Testing: Must pass a 10-panel drug screen at time of hire and comply with the Drug Free Workplace Act of 1988.
Complete Job Description available upon request.
Please note: ongoing interviews will occur until position is filled
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