Sr Account Manager Job at Otis
Date Posted:
2023-02-23-08:00
Country:
United States of America
Location:
OT173: DVB - Cerritos,CA 12921 166th St , Cerritos, CA, 90703 USA
Amtech Elevator Company is searching for a highly motivated Account Manager responsible for territory sales, margin growth & customer satisfaction for all customers within the assigned geography.
Essential Responsibilities
- Prospect, build, and maintain customer relationships; achieve or exceed sales objectives; serve as technical sales consultant to customers in the assigned territory. Responsible for both territory sales & margin growth.
- Retain and renew current maintenance agreements by improving customer satisfaction via MFA program
- Manage and nurture account relationships to drive renewals and repair opportunity
- Conduct sales planners and needs assessment to inform account targeting efforts, including expansion within existing installed base and renewal efforts
- Assist with customer concern resolution along with Operations, including Service Project Manager and Service Supervisor
- Partner with branch business development sales team to identify business development opportunities.
- Actively communicate competitive feedback and market dynamics internally to help further improve solution set and refine message
- Use Otis’ sales tools to effectively track opportunities, pipeline, and forecast sales results
- Manage opportunities in the CRM pipeline and provide accurate forecasting
Education / Certifications
- bachelor’s degree required
Basic Qualifications
- Ability to work in a highly team-oriented and dynamic environment
- Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers
- Candidate must be customer centric with a strong desire to achieve customer satisfaction
- Need to be self-motivated and able to manage many simultaneous projects and responsibilities
- Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software
- Strong leadership skills, goal-orientated, and self-motivated with strong time management and organizational skills
Preferred Qualifications
- outside sales experience preferred
The salary range for this role is $70,000 to $110,000. We may ultimately pay more or less than the posted range, and the range may change in the future. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.
Amtech Elevator Services is a group of independent elevator companies operating in Southern California and Houston, Texas, acquired by Otis Elevator Company in 2003. Although a wholly owned subsidiary of the Otis Elevator Company, our business objective is to be recognized as the premier regional, and more specifically, local elevator maintenance, repair, and modernization company. We offer quality maintenance, repair and modernization services for all types of vertical transportation systems regardless of the original manufacturer. Amtech maintains the same core values of people, safety, quality, and integrity. So just imagine where we can take you!
Otis is An Equal
Opportunity/Affirmative
Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
To request an accommodation in completing an employment application due to a special need or a disability, please contact us at
careers@otis.com
.
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