Specialist, Automated Meter Reading Job at Spire Inc.
Company Overview
At Spire, we believe energy exists to help people. To enrich their lives, grow their businesses, advance their communities. It’s a simple idea, but one that’s at the heart of everything we do. We are committed to understanding the needs of the homes and businesses we serve. That's why we're always looking for driven, collaborative people to join our team. Because we believe that offering our customers the best service means bringing together the best people.
And we find the best by hiring those who share our values of drive, safety, inclusion and integrity, and demonstrate our four essential behaviors that bring the Spire vision, mission and culture to life:
We make it happen: We are a company of go-getters, acting on every opportunity to help our company advance- We collaborate: We put teamwork first, bringing in everyone’s ideas, because our collective energy makes us stronger
- We seek out perspective: We challenge ourselves to be open to different ways of doing things, because learning from each other leads to breakthroughs
- We care: We treat people how we want to be treated, listening closely and doing what’s right, even when it’s hard
By living our values and behaviors every day, we strive to create an environment where every employee feels welcome, respected and valued.
Summary
Spire is seeking a Specialist, AMR to work in Kansas City, MO who would be responsible for the efficient routing and delivery of ITRON meter reads (succession and cycle) for Missouri West Field Operations.
Duties and Responsibilities
- Coordinates, evaluates and optimizes the daily activities of MOW’s meter reading operations
- Assists in instructing and training personnel in the use of the AMR maintenance system, AMR mobile collection systems, completion of activity reports, etc. Coordinates reading of routes as otherwise required for compliance with meter reading schedules
- Conducts information checks, as required, for maintaining and evaluating AMR data, answering questions, and handling problems
- Monitors and reviews reports on meter reading activities prepared by the electronic meter reading system
- Ensures billing estimates are at a minimum number
- Compiles studies and reports of AMR and Disconnect activity or special surveys for management.
- All other duties as assigned.
Essential Characteristics and Competencies
Customer focus, results-driven, teamwork and communication
Job Category: Adaptability, quality, initiative and problem solving and analysis
Supervisory Responsibilities
none
Required Education (certifications, licenses)
High school diploma or equivalent
Required knowledge, skill and abilities
- Thorough knowledge of company policies and procedures pertaining to meter reading preferred
- Thorough knowledge of Itron AMR components and FCS, CCB preferred
- Knowledge of human relations, company bargaining unit contract and personnel procedures preferred
Physical demands, environment and schedule
- Normal Work Environment – Work is normally performed in a shared office environment
- Typically 8 hours a day, Monday through Friday. After-hours work may be required
Posting Requirements
Disclaimer: The above statements are intended to describe the general nature of the level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Posting requirements: The above posting description is intended to describe the general nature of the level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. To perform this job successfully, an individual must be able to perform each duty and responsibility satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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