Essential Duties and Functions/Responsibilities/Tasks:

• Work under direction of Spa Supervisor and Regional Director of the Spa.
• Communicate daily with leadership regarding job assignments and required timeframe.
• Maintain high level of positive and professional approach with team members and guests.
• Follow all safety and health regulations including Personal Protective Equipment (PPE) protocol policies.
• When the spa room is to be cleaned after a guest checks out, a thorough cleanliness of bathroom, room, balconies and room furnishings – top to bottom – mindfully sanitizing all high touch surfaces (light switches, remotes, door handles, etc.)
• Constant awareness of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and report to Supervisor.
• Thorough cleanliness and sanitation of bathrooms.
• Changing of soiled linens on tables and remaking with clean linen following the property standards and those set forth in the Green Program.
• Clean and supply designated areas (sterilizing, polishing, dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, etc).
• The ability to keep corridors clean, neat and free of waste or clutter i.e. trays or dishes in the service area.
• The aptitude to notice and report any loss of damage of linen, furniture, fixtures or equipment.
• Resolve issues for any approaching guests in a professional and timely manner.
• Learn and know the names of chemicals being used, if a guest were to stop them and ask.
• Stock and maintain supply closets.
• Maintains a neat appearance of work cart.
• Carry out deep cleaning tasks and special projects.
• Other duties as assigned consistent with the functions of this position as needed at the property.

• A Passion for perfection and attention to detail.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Excellent verbal communication and ability to multitask.
• Ability and willingness to work flexible hours including weekends, holidays and late nights.
• Ability to work on your feet for eight hours or more.
• Must be able to lift/push/reach for/carry 50+ pounds frequently.
• 6 months to 1 year or equivalent combination of education and experience; spa housekeeping or hospitality experience preferred.
• High school diploma or equivalent experience/training.

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Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer.