Slot Attendant Job at Eagle Mountain Casino
SUMMARY
The Slot Attendant is responsible for the slot activities on that shift. Safeguards Casino assets, verify slot payouts, while continuously roaming the floor providing excellent customer service.
DUTIES AND RESPONSIBILITIES:
- Provide outstanding customer service at all times.
- Respond to machine malfunctions, perform basic tasks in the machine, and determine if slot technician assistance is needed.
- Meet customer needs for jackpot payouts.
- Assist with emergency Drop as Needed.
- Responsible for filling ticket printers as needed.
- Must be able to maintain regular and predictable attendance as scheduled.
- Must attend and be certified in all applicable trainings required.
- Other departmental duties as assigned by immediate supervisor.
QUALIFICATIONS AND REQUIREMENTS:
- Minimum age requirement is 21.
- Minimum of one-year gaming experience.
- Must have strong mathematical skills.
- Must have excellent customer service skills.
- Must have good communication and interpersonal skills.
- Able to obtain and retain a gaming license through the Tule River Tribe Gaming Commission.
PHYSICAL AND ENVIRONMENTAL:
- While performing the duties of this job the employee is regularly required to talk and hear.
- Regularly required to stand, sit, and use hand to finger, handle, or feel objects, tools or controls.
- Occasionally required to reach with hands and arms and to climb or balance and stoop, kneel, crouch, or crawl.
- Must be able to operate in mentally and physically stressful situations.
- Must be able to lift and carry up to 50 pounds.
- Must be able to work in a noisy and smoke filled environment.
- Noise level is moderate to high on the casino floor.
- Exposed daily to flashing lights and ringing bells.
- Must be able to perform all essential duties of the job with or without reasonable accommodation.
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