Service Cashier -Full Time Job at Eide Ford Mandan
Eide Ford Mandan is always looking for hardworking individuals to join our team! Our goal is to develop long-term employees who want to be successful and have opportunities for advancement.
What We’re Looking For:
Meet and greet customers to the dealership, answer and route incoming calls, and take messages. Receive cash from customers and employees in payment for goods and services and records the amount received in an accurate manner and perform additional clerical functions as assigned.
Job Duties:
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Meet and greet customers in a professional manner
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Operate switchboard telephone system
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Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
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Take thorough messages, indicating the callers first and last name, company name if applicable, the time and the message the caller wishes to leave
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Provide basic information to callers who have general inquires
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Be friendly, professional, courteous and efficient when working with all customers and employees
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Calculate the customer’s bill using the dealership’s computer system.
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Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.
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Make change accurately and issue receipts to customers. Have every repair order signed by the customer at time of payment.
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Ascertain and record totals of counter tickets and repair orders and verify against all cash, checks and credit card payments on hand at end of shift.
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Give cash refunds accurately to customers for approved returned merchandise.
Qualifications:
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Demonstrated superior customer service skills
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Excellent communication skills and high attention to detail
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Ability to multi-task and handle several phone calls at once.
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Must have dealership and/or recent retail receptionist experience
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Must be able to work evenings and weekends
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Professional personal appearance
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