Senior Vendor Manager – Quality Monitoring & Oversight Job at TD Bank
Corporate Development / Strategy / Design
Mount Laurel, NJ
May 9, 2023
Company Overview
TD Bank, America’s Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.td.com/us. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US and www.twitter.com/TDNews_US.
TD Bank, America’s Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol “TD”. To learn more, visit www.td.com.
We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.
Department Overview
- Owner of Quality Monitoring & Oversight functions related to our Partnership Program.
- Manage the various aspects of aligning and improving our Governance, Control and Oversight processes and functions related to our Partnership Programs.
- Manage strategic relationship(s) with key TD Business Management, Control Partners, Executive teams, and our Partners.
- Responsible to drive enhancements to our overall Quality Monitoring and Testing program, focusing specifically on automation and related efficiencies.
- Responsible to assist with Internal and External Audits/Exams/Assessments as applicable to the functions performed by your team. Such duties would include pulling together evidence, crafting response memos and discussions with auditors.
- Responsible to oversee maintenance and ensure adherence to internal policies and procedures.
- Assist in managing a Governance, Control and Oversight environment for a portfolio with high Regulatory requirements.
- Regulatory background specific to Credit Cards/Unsecured Lending.
- Work closely with Team Members and Directs, ensuring efficient and effective execution of requirements with high attention to detail.
- Responsible to define future oversight strategy and drive continuous improvement of the program.
- Help drive sound decision making for the team.
Job Description
- Supervises and provides leadership for the development of staff including responsibility for interviewing, hiring, training, developing and performance evaluations
- Oversees/manages multiple strategic, high-profile and/or enterprise vendor relationships impacting stakeholders across many lines of business
- Leads the development and delivery of policies and programs to support business/enterprise objectives
- Manages strategic relationship(s) with key TD business management and executive teams
- Accountable for vendor relationship(s) with significant impact to the organization
- Takes the lead in the development of strategic direction, operating budget, delivery of business objectives, efficiencies, innovation, and people management
- Responsible for the execution of strategies/initiatives to achieve a high quality vendor service while supporting the growth objectives of the line of business and the Bank
- Ensures vendor relationships are continuously optimized and providing strategic value to the organization
- Manages portfolio with high regulatory requirements
Requirements
- Bachelor’s Degree or equivalent experience
- 7+ years of experience in vendor management
- Management experience
- Strong leadership and relationship management experience
- Ability to multi-task
- Strong decision making skills
- Great problem solver
- Superb analytical skills
- Detail-Oriented
- Excellent written and verbal communication skills
- Work within a team and independently
- Must be eligible for employment under regulatory standards applicable to the position.
Hours
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Please Note :
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