• Conduct or assist with a variety of professional level staff studies concerned with the analysis and improvement of business functions and services; conduct needs analysis and identify and devise strategies for improvement.
• Define project scope, goals, and objectives, develop project timing and action plans, coordinate project implementation; monitor progress and recommend solutions.
• Establish schedules and methods for providing administrative services; identify resource needs with appropriate management staff and allocate resources accordingly.
• Conduct research and perform data collection and analysis; prepare and present analytical and statistical activity reports regarding Agency operations in oral, graphic, and written formats while maximizing technology solutions.
• Continuously monitor and evaluate the quality, responsiveness, efficiency and effectiveness of department programs, service delivery methods and procedures; implement solutions for continuous improvement of services.
• Monitor, inform and advise management staff of program progress; make necessary adjustments to facilitate meeting and maintaining key goals and objectives.
• Provide staff assistance to management; participate on a variety of committees; prepare and present staff reports and other correspondence as appropriate.
• Attend and participate in professional group meetings; stay up-to-date and abreast of new trends and innovations in the field of public administration, business administration and related fields.
• Coordinate assigned program activities with other departments outside Agencies.
• Assist with the day-to-day task of the operations team in support of the department’s data entry and dissemination of standard reports.
• Ensure compliance with established policies and procedures. Provide consistent updates to TOD on matters requiring immediate attention and response; monitor signature items for timeliness and accuracy.
• As required, attend public meetings and hearings on department activities.
• Oversee the management of the department’s requisition process.
• Work with and maintain confidential information.
• Demonstrate regular and punctual attendance.
• Other duties as assigned.

• Operational characteristics, services and activities of assigned program areas including administrative, financial and operational functions.
• Principles and practices of accounting and/or financial planning.
• Principles and practices of program development and implementation.
• Principles and practices of budget preparation and administration.
• Methods of administrative, organizational, economic and procedural analysis.
• Organization objectives, procedures, policies and regulations.
• Principles, practices, methods and techniques of report preparation, writing and presentation.
• Principles and procedures of record keeping.
• Related Federal, State and local laws, codes and regulations.
• Basic principles and practices of administration, management analysis, organization, and communication.
• Methods and techniques of administrative research, analytical principles and techniques.
• Statistical research techniques and procedures.
• Collaborative problem solving.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted during work.
• Analyze complex data and develop logical solutions.
• Maintain accurate records, files and databases.
• Learn new technologies, policies, procedures and guidelines established by professional organizations and/or governing agencies.
• Utilize office equipment and other relevant technology (software and systems) to meet business needs.
• Understand, follow, and communicate clearly and concisely, both orally and in writing.
• Work as a team member and independently; effectively apply organizational and time management skills; meet deadlines and comply with Agency policies.
• Exercise sound judgment in making decisions.
• Focus on tasks and recall details; handle frequent interruptions.

MINIMUM QUALIFICATIONS
Associate degree in Business Administration or a related field and five (5) years of progressively responsible experience in project coordination; or an equivalent combination of experience and education. Must possess a valid driver’s license.

PREFERRED QUALIFICATIONS
Bachelor's degree in Business Administration or a related field and seven (7) years of progressively responsible experience in project coordination.

OTHER CHARACTERISTICS

• Collaboration: Shares time and knowledge with others; adjusts priorities as circumstances dictate; follows through on commitments, accepts responsibility for actions, resolves interpersonal conflicts constructively.
• Diversity: Demonstrates an awareness and respect of cultural and individual values. Treats all people with dignity, courtesy and respect.
• Fiscal Accountability: Actively contributes to the productivity of the agency; demonstrates good stewardship of company time and resources; displays high standards of ethical conduct.
• Customer Service: Anticipates the needs of internal and external customers; delivers quality work products and services within expected timeframes. Considers and responds appropriately to people in various situations.
• Innovation: Considers new approaches to situations; encourages ideas and improvements.
• Sustainability: Actively encourages environmental benefits and the conservation of natural resources.
• Safety: Adheres to safety related laws, regulations, standards, and practices; performs work in a safe manner; encourages and supports others to be safe while at work.