Retail Help Desk Rep II Keep our communities fed. Our focus is simple but meaningful, from our distribution centers to our offices — every employee of C&S and their family of companies works to help feed local families, neighbors, and communities.

The Retail Help Desk Rep II provides a variety of retail services support to C&S retail customers. This role provides direct and basic Level 1 customer support for all retail technology, digital marketing, retail pricing, retail development, and other retail services provided by C&S to its retail customers. The Retail Help Desk Rep II works with other team members and the Retail Services Leadership Team to demonstrate

The C&S Way and the Company's Values, execute the Company's Strategic Objectives, and continually elevate the Customer Experience. -

• Full Time, Onsite M- F 8am-430pm
• Location Robesonia, PA

You will contribute by:

• Providing basic Level 1 technical and application support to our Retailers for all Retail Technology solutions and services including order terminals, back-office
• HQ and store applications, point-of-sale, sign/tag software, networking, etc.
• Providing basic Level 1 technical and application support to our Retailers for all Omni Commerce Digital Marketing solutions and services including websites, kiosks, social, coupons, personalized marketing, and eCommerce.
• Providing basic Level 1 support to our Retailers for all Retail Pricing issues and questions.
• Providing basic Level 1 support to our Retailers for all Retail Development issues and questions.
• Maintaining updated lab systems for trouble-shooting and replicating Retailer support issues, and conducting Quality Assurance testing.
• Providing Retailers with basic application training, counseling, and advice regarding the full suite of Retail Services.

We offer:

• Weekly Pay - Benefits available from day 1 (medical, dental, vision, and more)
• Company matched 401k - PTO and Holiday Pay offered - Career Progression Opportunities
• Tuition Reimbursement - Employee Health & Wellness program - Employee Discounts / Purchasing programs
• Employee Assistance Program

We’re searching for candidates with:

• Specialized Knowledge of MS Office, Networking
• Supermarket operations including point-of-sale and back-office applications
• Ability to build positive customer relations, good communication skills, verbal & written skills
• Complex problem solving skills - Team Player mentality Every person matters.

We keep our values alive through a culture that embraces differences and ensures that every person matters. C&S and their Family of Companies are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factor under federal, state or local law. The

Fine Print

This Job advertisement does not constitute a promise or guarantee of employment. This job advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of C&S Wholesale Grocers.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Experience level:

• 2 years

Schedule:

• Monday to Friday

Work Location: One location

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