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Retail Clerk Job at Bull Moose

Bull Moose Scarborough, ME 04074

Come join us and own a little part of what you do every day!

Our Level 1 team member position is a customer facing role. Level 1 team members are expected to provide thoughtful, engaging and solution-based customer service, demonstrate superior product knowledge, enjoy being part of team, support the overall sales goals and take pride in maintaining a well merchandised, organized, and clean store. Level 1 team members should display a desire to learn and grow with us.

We are looking to fill a full time night shift position with the following hours (schedule is subject to change based on availability and business need):

Sunday: 930 to 530 or 11 to 7

Monday: 930 to 530 or 11 to 7

Thursday: 930 to 530

Saturday: 930 to 530

Essential Functions:

  • Assist customers with a variety of transactions through a seamless and friendly experience
  • Greet all customers and provide them with prompt courteous service and assistance.
  • Approach customers on the salesfloor
  • Record (scan) the purchases of a customer into the cash register efficiently and accurately.
  • Collect money in the forms of cash or checks from customers and tender accurate change in accordance with Bull Moose policies and procedures.
  • Demonstrate expertise in all technologies used in the store environment
  • Inspire trust, teamwork, and positive team relationships
  • Promote our Bull Moose Frequent Buyer rewards program during customer interactions
  • Remain energetic and upbeat
  • Answer incoming and make outgoing phone calls
  • Act in line with our values and guiding principles
  • Be open to feedback and take action as required
  • Support and embody a positive store culture through honesty, integrity, and respect

Knowledge, Skills, Abilities (KSAs):

  • Effectively build relationships with our customers, your peers and leadership
  • Clear, effective communication with strong interpersonal skills
  • Work a flexible schedule based on store needs including holidays, weekends, and overtime as required.
  • Ability to demonstrate professionalism and enthusiasm
  • Detail oriented
  • Computer literate
  • Knowledge of equipment operation such as computer terminal, telephone, calculator, printer, etc.
  • Take constructive criticism and advice
  • Professionally convey any disagreements and concerns
  • Confidence to ask clarifying questions if unsure
  • Strong alphabetization skills
  • Maintain a clean and organized workspace
  • Support and comply with all Bull Moose safety standards
  • Observe and follow all Bull Moose policies and established procedures
  • Treat all teammates with fairness, dignity, and respect
  • Verify all customer IDs presented and observe store policies pertaining to the acceptance of buybacks
  • Ability to learn new tasks with hands on training
  • Ability to take direction from supervisors

Universal Values:

  • Openness – We approach life with honesty, sincerity, and transparency - exploring, learning, and growing together.
  • Dependability – We can trust and count on each other as equals, reliably working together to help each other be successful with tasks, customers, and with life.
  • Respect – We value and embrace our unique human differences, and always act with genuine kindness, compassion, and empathy.
  • Collaboration – We seek multiple viewpoints and expertise to guide our decision-making process to find the best solutions to benefit our team and our customers.
  • Communication – We engage openly with purpose and allow everyone to be heard. Listening to learn and talking to understand, not to “win”.
  • Passion – We embrace and share our unique interests while celebrating the differing interests of our coworkers, customers, and community.

Education and Experience:

  • High school or equivalent (Preferred)
  • Customer Service: 1 year (Preferred)

Physical Requirements:

  • Perform frequent to continuous repetitive grasping, reaching and hand/arm motions while standing most or all of the shift.
  • Continuous fine finger motions such as pinching, grasping when handling money and stickering product.
  • Bending and lifting products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion.
  • Push or pull up to 25 pounds on occasion.
  • Climbing ladders on occasion.
  • Maneuver around sales floor, stockroom, and behind counters with limited space

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift
  • Evening shift
  • Night shift

Weekly day range:

  • Weekend availability

Work Location: One location




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