The Goodman Group is seeking a REGIONAL BUSINESS SERVICE MANAGER to join their collaborative & service-based team! The Goodman Group is a privately held company located in Chaska, MN, which manages senior living and health care communities, residential communities, and commercial properties located throughout the United States, which provide homes and services for more than 10,000 residents and employment for over 4,000 individuals.

The Goodman Group has been consistently voted the Top Work Places every year since 2018, along with receiving the Customer & Employee Approved award from NRC Health, which recognizes senior-care organizations across the country for creating an outstanding care experience for their residents & for engaging & inspiring their employees.

The Goodman Group offers a competitive salary, generous PTO, 401K with employer match, full health benefits, long- & short-term disability, life insurance, pet insurance, employee recognition & engagement programs, along with so much more!

The Regional Business Service Manager's primary responsibilities include performing services directly related to the oversight of the Company’s Senior Living and Health Care business offices. In connection with these duties, the Regional Business Service Manager will be directly responsible for training business office manager on office policies, procedures and systems, monthly review of accounts receivable and audit office procedures for compliance with internal controls. Requires reporting and follow-up with the Director of Business Services and Regional Directors of Operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Financial Management - to ensure proper financial management in the field by providing the following:

• Directly responsible to train office staff including accounts receivable, deposits, bank and petty cash reconciliations, month end closing and accounts payable.
• Indirectly responsible to hire and oversee facility office managers.
• Must be able to function as office manager in absence of site office manager.
• Monthly review of the facilities Accounts Receivable Aging for collection issues. Assist office managers with difficult billing problems by correcting claims or offering next step directions.
• Oversee the accounts receivable reserves and write off process.
• Perform internal controls review. This includes review of all business office functions including payroll, billing practices, accounts payable procedures, and collections. Determine appropriate correction to ensure proper adherence to company standards. Present written corrective action plan to the Director of Business Services for approval and presentation to the Executive Director for implementation.
• Ensure proper business office set up at new locations. Includes, but is not limited to, accounts receivable, payroll and accounts payable set up, training of office staff and development of required reporting formats.
• Responsible to compare and evaluate possible courses of conduct as related to the duties outlined above, including exercising authority to make independent decisions regarding policy and procedure adherence.
• Ability to formulate, interpret and implement management and operational policies as related to the duties outlined above.
• Other duties as required.

QUALIFICATIONS:

• Four-year business or accounting degree with a minimum of three years’ experience in Skilled Nursing and Assisted Living business office operations
• Knowledge of accounting and strong auditing skills
• Excellent communication skills, both verbal and written
• Knowledge of nursing home Medicare, Medicaid and Managed Care billing processes.
• Experience with PointClickCare & Service Minder Skilled Nursing software or similar software required
• Excellent Microsoft Excel skills
• Travel up to 20%.
• Must be capable of performing the essential functions of the job, with or without reasonable accommodations.
• Must be capable of maintaining regular attendance.