Location: Pelham, AL
Type of Employment: Full Time

Purpose:

Operate multi-line telephone system to answer incoming calls, greet and assist customers, and completes a variety of administrative duties.

Primary Responsibilities:

• Promotes TriGreen Equipment in a professional, honest manner (to include personal appearance and dress).

• Answer incoming telephone calls in a timely manner; determine purpose of call and forward call to appropriate person or department

• Take and deliver messages or transfer calls to voice mail when appropriate personnel are unavailable

• Provide callers withaddress, directions, store hours, and other basic information as requested

• Greet customers and visitors; assist customer s as needed

• Receive, sort, and route incoming mail and administrative documents

• Collect and send administrative documents and reports to appropriate corporate personnel

• Order, receive, and maintain office supplies

• Perform administrative support tasks such as printing invoices, writing receipts, completing online registrations, scanning purchase orders, and filing documents

• Represent and promote the dealership in a professional and honest manner at all times, including personal conduct, behavior, and appearance

• Perform Reception task list

• Participates in all training activities as appropriate

• Provides appropriate support to managers as directed

• Perform other duties as assigned

• Adheres to all company policies and procedures

Experience, Education, Skills and Knowledge:

• Valid driver’s license with an insurable driving record required
• One year of retail, customer service, or administrative experience preferred
• High School diploma or GED equivalent required, some college/vocational training preferred
• Excellent verbal communication skills
• Good organizational skills
• Basic business administration and accounting knowledge helpful
• Knowledge of database software, computer application systems and ability to use standard desktop load applications such as Microsoft Office and internet functions
• Must have analytical, business planning, problem solving, communication, motivational and interpersonal people skills.
• Ability to speak effectively in one or more group settings
• Ability to lift a minimum of 50 pounds; tasks may include lifting, bending, squatting, standing, sitting for prolonged periods of time.
• Ability to work extended hours, weekends, and holidays.