The purpose of the receptionist is to greet and direct visitors, answer phones, direct calls, and provide general clerical support at the facility. This position may also support the accounts payable / accounts receivable functions.

KEY POSITION SPECIFIC ROLES & RESPONSIBILTIES

• Answers telephone and directs calls in accordance with established process.
• Greets residents, families, and visitors and provides general information and assistance.
• Directs and/or escorts deliveries to proper areas.
• Responds to inquiries and releases information in accordance with established policies and procedures.
• Processes, sorts, and may deliver community mail.
• Ensures compliance with maintenance of visitor log.
• Prepares letters, reports, correspondence, and mailings.
• Maintains resident rosters and information related to requests from visitors, calls, etc.
• Prepares copies, admission packets, marketing materials, etc., as requested.
• Assists with the accurate maintenance of various files in accordance with established procedures.
• May participate in the distribution of funds from the resident trust.
• May process and support the AP/AR functions in the community.
• Performs other duties as assigned.

MINIMUM JOB REQUIREMENTS

• Education
  • High school diploma or equivalent.
• Experience
  • One to two (1-2) years of experience in accounting, business office support, or other related administrative support role.
  • Experience learning and accurately using computer programs and systems.
  • Experience in a long-term or other healthcare related environment.
• Certificates, Licenses, and Registrations

• N/A

• Availability & Attendance
  • Flexible work schedule (mornings, afternoons, nights, weekends, holidays, etc.)
  • Follows all attendance policies and procedures, including proper timeclock usage.
• Other
  • Compliance with infectious disease policies and procedures.

One great perk of working at Dimensions Living, Prospect Heights is we offer on-demand pay through our financial wellness provider, UKG Wallet. With the UKG Wallet benefit, you can have the money you’ve already earned when you need it, manage bills, save, and even find extra shifts, so your time and money can work better for you. If this sounds like something for you, apply today!

As a provider of quality care and services, we are proud to align with healthcare’s best practices to protect the health of our residents and team members. By requiring* our team members be vaccinated against COVID-19, we are not only helping to end today’s pandemic, but we’re protecting those most vulnerable to devastating outcomes of this virus— older adults, the immunocompromised, and unvaccinated children.

• Declinations are reviewed and considered for those exempt due to religious beliefs, medical reasons, or relevant state laws and regulations. Please contact human resources for more information.