Under the oversight of the Department Manager and Lead Operations Supervisor, the Receipting Generalist is responsible for complex receipting within all the department’s systems and accuracy of all donations. The Receipting Generalist is also responsible for auto gift donors, donor support, receipt processing and system support.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

• Prepare, verify, or receipt within different department systems including RTL, Manual Receipting, Donor Flow and Recurring Engine.
• Assist in resolving donor accounts, trouble shooting of complex donations and providing telephone and department email support.
• Process, update, receipt, and review auto gift donations.
• Operations teams member for major capital campaigns.
• Prepare data reports and clean up donor accounts as needed for donor Year End Statements.
• Prepare and process documentation for approval of gift adjustments and internal transfers.
• ICL processing team member.
• Formatting and preparation of the receipt file.
• Provide support to resolve DRM systems issues, updates, and maintenance.
• Other tasks and duties as assigned.

Minimum Requirements

• Bachelor’s Degree
• Adheres to the Statement of Faith and core principles of Moody Bible Institute.
• Experience with high volume transaction-based systems.
• Ability to organize, track details, work independently and accurately.
• Problem solving mindset with high attention to detail.
• Must be articulate and have very strong communication skills.
• Must apply business rules, troubleshoot, and process data.
• Able to work in the U.S. legally without sponsorship

Preferred Requirements

• One or more years of related experience in donation processing; or equivalent combination of education and experience.

Work Environment/Conditions

Moody Bible Institute is a Christian-based Higher Education and Media Ministry. We exist to equip people with the Truth of God’s Word. If you are mission-minded, and have a servant’s heart, join us as we look to further impact the Kingdom of God.

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, printers, scanners, filing cabinets and fax machines.

This is a Full-time position. Hours are worked Monday through Friday, during the hours of: 8:00 a.m. to 4:30 p.m.

No travel is expected for this position.

Additional Information

Moody Bible Institute is a Christ-centered, multicultural community that values and seeks faculty and staff who are committed to diversity, work effectively with diverse populations, and engage others in ways that honor our rich cultural mosaic and biblical foundation. Candidates must align with MBI’s Christian identity. Employees are expected to sign a Statement of Faith and adhere to the Community Standards.

We comply with all applicable laws pertaining to nondiscrimination on the basis of race, color, national origin, sex, age, disability, and any other applicable legally protected category. As a religious institution, we have the right to, and do, require that employees hold beliefs consistent with our Doctrinal Statement and conduct themselves in a manner consistent with our religious beliefs, as explained in our Community Standards.