Resource Innovations is seeking a Program Manager, Market Transformation to join our growing market transformation team. As a Program Manager, Market Transformation with Resource Innovations, you will work in a dynamic environment leading and managing clients and programs focused on market transformation initiatives that supports utilities in accelerating adoption of emerging and underutilized energy-efficiency technologies and markets. The Program Manager will play a highly visible role both internally and externally and will be responsible for developing short and long-term project plans, leading market transformation research and implementation activities, developing trusted relationships with clients, industry stakeholders, and program contacts.

As a Program Manager, Market Transformation you will manage and deliver market transformation projects to meet and exceed client expectations. The Program Manager will effectively redirect the team and/or project approach in response to new knowledge or unexpected events and circumstances. This position requires excellent planning, budgeting, research and people-management skills, and a problem-solving mentality. Additionally, experience in market transformation, energy efficiency and knowledge of utility programs, trade ally networks, and emerging energy efficiency technologies is important. Preference given to candidates with passion and experience in gas energy efficiency.

Resource Innovations, now combined with Nexant, is a substantially woman-owned, woman-led energy consulting firm dedicated to creating equal access to clean resources through diverse partnerships. The company’s deep roots and broad expertise in resource efficiency, policy development, coalition and partnership building, and market-based technology support enable the delivery of highly successful energy programs. Nexant brings over 20 years of expertise in demand-side management, grid management, and renewables, as well as a comprehensive suite of software designed to support these initiatives.

KEY RESPONSIBILITIES

• Conducts and/or orchestrates all aspects of market transformation initiatives, including research deliverables, naturally occurring market baselines, end-use technology savings assumptions, primary supply chain and consumer research, secondary industry-focused research, logic models, business and operations plans, decision briefs, and stakeholder engagement.
• Develops work plans to meet goals, aligning staff assignments, managing programs to goal, and providing accurate forecasting both internally and to clients.
• Delivers successful market transformation initiative deliverables to utility client(s) per contract terms and program budgets.
• Identifies, defines, quantifies, tracks, and drives program deliverables to be submitted accurately and on time.
• Coordinates across teams internally and externally on client deliverables, leading committees, and facilitating board meetings.
• Continuously assesses project progress to goal and develops innovative and creative solutions to new issues and/or market dynamics.
• Develops, manages, and fosters partnerships with subcontractors, community groups, and other industry affiliates/stakeholders.
• Manages client expectations, satisfaction, communications, and resolves and/or escalates client issues.
• Interfaces with key internal departments such as IT, Marketing, Finance and HR to develop efficiencies to meet program needs.
• Other responsibilities as assigned.

Requirements

• A Minimum of a bachelor’s degree in business, energy, engineering or related field of study is required; a master’s degree in a related field preferred.
• A minimum of 5+ years’ experience in energy-efficiency or a related field is required.
• Proven success in developing and implementing project scopes, budgets and plans.
• Previous contract development and negotiation experience
• Proficient skills with Microsoft Office Suite, CRM tools
• Preference given to candidates with expertise in gas energy efficiency or related field

KEY SKILLS

• Excellent project and program management skills
• Ability and experience in short and long-range planning and strategy
• Proficient in establishing job and work process flows
• Detail oriented and organized with the ability to multi-task while consistently meeting deadlines with accuracy and within budget
• Ability to manage budgets and contract deliverables across cross-functional teams
• Ability to manage multiple clients and foster strong relationships
• Excellent verbal and written communication skills
• Excellent listening and interpersonal skills
• Positive, action-oriented attitude showing initiative and creativity
• Customer service focus
• Ability to collaborate well at all levels within an organization, and a team-player
• Ability and interest in working with a highly collaborative team

Benefits

Resource Innovations offers competitive salaries based on candidate's qualifications. Resource Innovations also offers three weeks paid vacation per year, paid holidays, a 401(k) plan with employee matching funds, a discretionary bonus and an overall comprehensive benefits package.

About Resource Innovations

Resource Innovations is a women-led organization offering software-enabled clean energy solutions for utilities as well as commercial, industrial, and residential energy customers. Our experts design and implement a suite of leading-edge services to support the rapidly changing industry through the clean energy transition. We leverage diversity across our team to accelerate energy innovation and make clean and sustainable energy more available, accessible, and affordable. Learn more at resource-innovations.com.

Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work.