Production Control Analyst Associate Job at Arkansas Blue Cross and Blue Shield
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Workforce Scheduling
Job Summary
Associate Production Control Analyst assists with ensuring continuity of operations and the accurate and timely completion of scheduled data processing workload. Incumbent assists the Production Control Analyst in areas such as workload preparation and set up, as well as reruns due to JCL errors, hardware malfunctions, bad input data, and job preparation errors. Incumbent maintains production and balancing logs necessary for the assigned workload.
Requirements
Education & Experience:
1. High School diploma or equivalent
2. Must have one of the following:
Specialized Skills & Knowledge
1. Job Control Language (JCL)
2. Hewlett Packard HP-UX
3. Production Operations
4. Data Reporting
5. Online Reporting
6. Production Control
7. Electronic Document Management
8. Data Processing
9. Systems Documentation
10. Production Scheduling Software
11. CA7
12. AppWorx
13. Computer Tape Drives
14. Computer Hardware Troubleshooting
15. System Logs
16. Oral Communication
17. Written Communication
18. Interpersonal Communication
19. Analytical Ability
20. Professional Judgment
21. Highly Organized
22. Ability to work independently or with a team
1. High School diploma or equivalent
2. Must have one of the following:
- Bachelor’s degree from an accredited college or university (prefer degree in Computer Information Systems, Computer Science, Business Data Processing, or Business Information Systems) with a minimum of 24 semester hours in computer, analytical, data processing, or related studies. In lieu of degree, five (5) years’ related experience.
- One (1) year experience in a comparable data-processing environment, not to include data entry.
Specialized Skills & Knowledge
1. Job Control Language (JCL)
2. Hewlett Packard HP-UX
3. Production Operations
4. Data Reporting
5. Online Reporting
6. Production Control
7. Electronic Document Management
8. Data Processing
9. Systems Documentation
10. Production Scheduling Software
11. CA7
12. AppWorx
13. Computer Tape Drives
14. Computer Hardware Troubleshooting
15. System Logs
16. Oral Communication
17. Written Communication
18. Interpersonal Communication
19. Analytical Ability
20. Professional Judgment
21. Highly Organized
22. Ability to work independently or with a team
Skills
Ability to work independently, Analytical, Decision Making, Detail-Oriented, Interpersonal Relationships, Managing Deadlines, Oral Communications
Responsibilities
Ensures adequate trouble reporting is performed, completes all management statistics and trouble report profiles, when required. Corrects any abends that occur during the shift, involving the appropriate programmers if necessary and closing the associated ServiceNow tickets., Ensures availability of all online networks are within standard and keeps user groups and supervisor informed of workload status., Ensures timely completion of nightly batch processing., Manages the AppWorx queues and makes sure ad hoc jobs are run correctly., Monitors communication lines., Monitors mainframe system health and performance., Performs any other job-related duties as required, Reviews all job requests and ensures adherence to EDP Standards and the implications to the production environment and ensures completion of all workloads scheduled through the computing system., Runs jobs requested by users on mainframe., Utilizes and completes all logs and formal documents associated with scheduling workloads through the computing system and provides effective backup for other personnel in Infrastructure Operations.
Certifications
Security Requirements
This position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual.
Segregation of Duties
Segregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual.
Employment Type
Regular
ADA Requirements
1.1 General Office Worker, Sedentary, Campus Travel - Someone who normally works in an office setting and routinely travels for work within walking distance of location of primary work assignment
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