Product Analyst Job at Surescripts, LLC
Surescripts serves the nation with simpler, trusted health intelligence sharing. We connect nearly 2 million players in the healthcare industry, impacting the care of almost every American patient. We deliver insights at critical points of care for better decisions — from streamlining prior authorizations to delivering comprehensive medication histories to facilitating messages between providers.
Job Summary
The Product Analyst plays a critical role in ensuring the effective management of a product portfolio. They will act as a subject matter expert (SME) in all aspects of their product. The Product Analyst will effectively manage multiple projects, deadlines and deliverables.
Responsibilities
-
Act as a product subject matter expert
-
Represent the product internally across Surescripts with limited support needed from the Product Manager
-
Represent the product externally across clients and other industry stakeholders
-
Develop presentation content for internal and external audiences.
-
Act as a liaison between technical teams and internal/external stakeholders.
-
Develop and maintain product documentation for support teams and technical teams
-
Represent and promote Surescripts and product line at industry events (e.g. MGMA, AAFP, HIMSS)
-
Take lead in managing and recommending improvements to standards in use by Surescripts product line (e.g. NCPDP, X12, HL7)
-
Educate internal stakeholders on product functionality, issues, updates, etc.
-
-
Manage and continuously improve product operations
-
Coordinate agendas and creation of materials necessary to support periodic business and executive reviews
-
Work within the Surescripts portfolio management framework to manage, track, and drive for product improvement.
-
Define and implement process improvements within Product Innovation
-
Create and maintain operational dashboards and quality reports
-
Collaborate with internal and external teams to identify, diagnose and address product related issues
-
-
Launch new products
-
Assist with product and market analysis as needed
-
Work with customers as client champion, and point of coordination for all Pilot and Early Adopter programs. This includes, creating documentation, defining success criteria, gathering metrics and conducting data analysis.
-
Assist/advise identification and documentation of high-level business requirements and use cases for products or features
-
Research and clarify business requirements and rules throughout the development phase of a new product or feature
-
Assist with product and market analysis as needed
-
Work with customers as a client champion and point of coordination for all Pilot and Early Adopter programs. This includes creating documentation, defining success criteria, gathering metrics and conducting data analysis.
-
Assist identification and documentation of high-level business requirements and use cases for products or features
-
Support primary research including user interviews & analysis, survey writing & analysis, observation & field visits, user feedback analysis to clarify product requirements, simplify deployment process, ensure supportability, and increase utilization.
-
Qualifications
Basic Requirements:
-
Bachelor’s degree or equivalent experience
-
2+ years of experience as a Business Analyst or Product Analyst
-
2+ years of experience using advanced functions in Microsoft Excel, PowerPoint, Visio, Word
Preferred Qualifications:
-
Previous health information technology experience working for or with EHRs, HIEs, Public Health or Health Care Providers
-
Training or experience in User Experience Design, Interaction Design, Information Architecture, or Human Factors
-
Experience using internal reporting systems such as Tableau, Salesforce, etc.
-
Experience with industry standards such as NCPDP X12, and HL7
-
Project management experience
-
Conversant in the product lifecycle (Ideate, Evaluate, Develop, Launch)
-
Experience with Aha!
Surescripts embraces flexibility through its Flexible Hybrid Work model for most positions. This model allows employees to work virtually while still utilizing our offices as collaboration centers. With alignment and agreement from your leadership, you can come and go from the office as needed .
What You’re Like
Better care experiences. Improved outcomes. Reduced costs. These are what our customers care about. And you’re ready to step into a key role as part of the solution, not just for our customers’ benefit, but for healthcare at large.
What We’re Like
Ours is a diverse team of leaders who execute business strategy. If we had to choose just one thing that we all have in common, it’s curiosity. Curiosity drives our understanding of health IT as we translate exciting concepts into actionable build requirements. We know what it takes to get new products to market.
What the Work is Like
In Product Innovation, we are on a mission to innovate unmatched solutions for patients and the people that care for them during the moments that matter. This work punches above its weight. Its impact is nationwide. Through user-centered design philosophy and iterative innovation, we leverage open and trusted relationships with our partners to get at our customers’ unmet needs.
Why Wait? Apply Now
We’re a midsize company. This means you’re not just another employee ID number. Here, you can build real relationships and feel supported by truly awesome people with diverse backgrounds and talents in an innovative and collaborative work culture. We strive to create an environment where you can be yourself, share your ideas and work your way. We offer opportunities for employee development, as well as competitive compensation packages and extensive benefits.
Benefits include, but are not limited to, comprehensive healthcare (including infertility coverage), generous paid time off including paid childbirth and parental leave and mental health days, pet insurance, and 401(k) with company match and immediate vesting. To learn more, review the
Benefits include, but are not limited to, comprehensive healthcare (including infertility coverage), generous paid time off including paid childbirth and parental leave and mental health days, pet insurance, and 401(k) with company match and immediate vesting. To learn more, review the
Keep You and Yours Healthy
,
Balancing Work and Life
, and
Where Talent Takes Shape
links under the
Better Benefits. Better Work. Better Life
section of our careers site.
Physical and Mental Requirements
While performing duties of this job, an employee may be required to perform any, or all of the following: attend meetings in and out of the office, travel, communicate effectively (both orally and in writing), and be able to effectively use computers and other electronic and standard office equipment with, or without, a reasonable accommodation. Additionally, this job requires certain mental demands, including the ability to use judgement, withstand moderate amounts of stress and maintain attention to detail with, or without, a reasonable accommodation.
Work Environment:
-
Limited travel required (< 10%)
Surescripts is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate on the basis of race, color, religion, age, national origin, ancestry, disability, medical condition, marital status, pregnancy, genetic information, gender, sexual orientation, parental status, gender identity, gender expression, veteran status, or any other status protected under federal, state, or local law.
Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.