Join Cleveland Clinic’s Wooster Family Health Center as a Phlebotomist Technician and experience being part of a top hospital system while building an exceptional career. Become a part of our Cleveland Clinic’s supportive environment where everyone excels and is valued for what they bring to the team.

As a Phlebotomist Technician, you will work with patient services to perform blood collection and related tasks. Your primary duties will include:

• Perform specimen processing and send out tasks for all specimen types.

• Pick up and deliver blood, other sample types, and lab supplies to appropriate areas.

• Communicate information to the correct personnel

• Greeting customers and providing positive patient service experience.

• Follow venipuncture procedures and maintain appropriate log sheets.

The Ideal Candidate is someone who:

• Currently is certified as a Formal Phlebotomist.

• Comes to work with a willingness to learn and grow.

• Works positively in a close-knit, team building environment.

• Provides empathetic and patient-centered care.

Cleveland Clinic provides what matters most: career growth, delivering world-class care to our patients, continuous learning, exceptional benefits and working for an organization that offers many long-term career paths. Join us and experience a culture where opportunities to advance and the support to get there go hand-in-hand.

Responsibilities:

• Perform blood collection procedures and related tasks.
• Provide excellent patient service at check in where applicable.
• Verifies order requests and identifying information prior to drawing blood or collecting the specimen/kit to be tested by analytical staff. Label all specimens collected and deliver them to the appropriate processing area.
• Follow venipuncture procedures and maintain appropriate log sheets.
• Greet patients warmly when they present to outpatient lab desks or when entering a patient's room and complete test request entry and specimen receipt using lab computer.
• Perform specimen processing and send out tasks including accessioning, centrifugation, and packaging for transport when necessary for all specimen types.
• Accurately communicate essential information to appropriate personnel.
• Actively listen and promote effective communication flow both within and outside of the department.
• Pick up and deliver blood, other sample types, and lab supplies to appropriate areas.
• Maintain a fantastic customer service rapport and interact in a pleasant, courteous and cordial manner with co-workers and patients at all times.
• Participate in team discussions, provide problem solving ideas and contribute to quality improvement goals.
• Performs other duties as assigned.

Education:

• High School Diploma or GED.

Certifications:

• Formal phlebotomy certification preferred.

Complexity of Work:

• Trouble shooting and problem solving skills in a team environment is essential.
• Effectively operate in a flexible work environment.
• Demonstrate the ability to work under minimal supervision.
• Must be able to excel in a high-volume, fast-paced work environment.

Work Experience:

• Technical proficiency; standard procedures, techniques and common practices required.

Physical Requirements:

• Requires frequent and long durations of standing and walking.
• Visual acuity including the ability to distinguish colors.
• Manual dexterity sufficient to manipulate blood drawing equipment and make measurements.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.