The Staffing Assistant coordinates the daily activities associated with continuous care operation including scheduling of Continuous Care staff and agency personnel, billing and verification of care provided, and monitoring and maintaining department personnel. Qualifications: • High school diploma or equivalent with some college preferred, but work experience may be substituted for college • Minimum of up to one (1) year experience in accounting or billing office • Experience in healthcare field preferred • Prior staff scheduling and clinical patient care experience preferred • Able to perform sedentary work with frequent interruptions • Skilled in computer operations • Knowledge of software (Microsoft Office, Outlook, Excel, etc.) • Detail oriented • Excellent communication (written and verbal) and interpersonal skills Competencies: • Satisfactorily complete competency requirements for this position. Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices. • Observe the Company’s health, safety and security practices. • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Use resources in a fiscally responsible manner. • Promote the Company through participation in community and professional organizations. • Participate proactively in improving performance at the organizational, departmental and individual levels. • Improve own professional knowledge and skill level. • Advance electronic media skills. • Support Company research and educational activities. • Share expertise with co-workers both formally and informally. • Participate in Quality Assurance and Performance Improvement activities as appropriate for the position. Job Responsibilities: • Schedules field staff to provide care to patients. • Provides patient information to scheduled staff and serves as a resource for information entered into the system. • Ensures notification to patients/families related to uncovered shifts (at least, two hours). • Schedules outside agencies, as needed. • Processes patient care related visits from scheduling systems including patient scheduler, system and Staffing Assistant worksheets. • Researches entries for accuracy of billing time, staff mix and level of care. Verifies through patient history assuring information has transferred to patient records. • Prepares department reports. • May maintain and finalize payroll. • Verifies notes correlating with system entries. • Checks all system codes for validation and accuracy. • Performs other duties as assigned.