_ Pay and Bill Specialist_

JOB PURPOSE

The Pay & Bill Specialist supports the Pay/Bill Team Lead and is responsible for successfully preparing and processing a daily/weekly cycle of payroll and billing for approximately 150+ healthcare professionals (HCPs) on their own. This position works within the Finance Pay & Bill Team and handles all production and customer service tasks for the HCPs and provides support to the healthcare facility, as well as the Operations and Accounts Receivable departments.

Qualifications

· Requires a high school diploma or equivalent to 1+ years of payroll and/or billing experience preferably in the staffing or medical field

· Must have proficient knowledge of Microsoft Office suite, including Word, Excel and Outlook, knowledge of Sage/MAS90 is a plus.

· Must be detail and task-oriented along with ability to multi-task

· Deadline driven with strong organization skills

· Ability to know when to communicate and escalate issues to management

· Excellent verbal and written communication and customer service skills to handle a variety of situations from internal employee and outside clients and vendors.

· Handle several conflicting priorities, must be flexible, be willing to assist and fill in as needed

· Ability to interact successfully with others in the workplace.

Duties and Responsibilities

· The primary function is to take ownership of the error free completion of the entire weekly payroll and billing cycle to include:

o Knowledge and understanding of timecard system used by clients

o Accurately key timesheets and other payroll related data (W-4, banking, etc.) within the specified deadlines

o Initiate and process paychecks by our specified payroll deadline

o Invoicing all customers, based on customers’ billing cycle, for all hours worked and all other revenue, including bonuses and fees; Responsible for distribution of all invoices in accordance with customer requests

o Develop working knowledge of billing and reconciliations for 3rd party VMS (vendor management system) sites (i.e. Shiftwise, B4Health, etc).

o Process all payroll and billing adjustments within specified deadlines

· Provide excellent customer service when communicating with healthcare professionals, healthcare clients, and internal PRN Healthcare staff

· Handle all incoming calls/inquiries related to payroll and billing from HCPs, clients, and recruiters

· Timely research and resolution of all assigned billing inquiries utilizing the highest level of customer service

· Research all HCP issues related to taxation, W-2s, earnings, deductions, reimbursements and bonuses

· Process all necessary entries to correct issues and ensure accuracy of the payroll records

· Support the Pay & Bill Team Lead in collecting missing timesheets each week for payroll

· All other duties as assigned with or without accommodation

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Appleton, WI 54915: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Payroll: 1 year (Required)

Work Location: One location

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