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Patient Services Specialist (Psychiatry) Job at Texas Tech Unv Hlth Sci Ctr El Paso

Texas Tech Unv Hlth Sci Ctr El Paso El Paso, TX

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Patient Services Specialist (Psychiatry)

Position Description

This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic 'services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities.

Requisition ID

31419BR

Work Location

El Paso

Org Level 1

Texas Tech Unv Hlth Sci Ctr El Paso

Campus

HSC - El Paso

Department

Psychiatry Dept Elp Genl

Major/Essential Functions

Ability to use general office machines
Answers main telephone line, responds to telephone inquiries from patients, staff and general public
Prepares and request authorization for psychotherapy and medications. Request necessary documents and maintains clinic files
Take vital signs, records data on patients chart when opening the EMR note. Documents in chart any necessary information
Answers and returns calls • regarding prescriptions and other patient requests. Outgoing calls regarding clinic and patient issues when needed
Retrieves lab results and files other paperwork accordingly. Assist physicians in ensuring patient comprehends instructions given by physician
Prepares and completes all assignments from faculty, supervisor and administration in the department
Registers, schedules, confirms and arrives appointments for office visits. Assists in clinical schedules adjustments as needed given by supervisor
Check patient insurance eligibility on a daily basis and assist with copay amounts needed to be collected. Serve as cashier as needed when necessary
Make sure all paper documents are scanned and imported into the electronic medical record
Responds to in-person and telephone inquiries from patients, staff and general public
Will retrieve all faxes and complete in a timely manner
All other duties as assigned

Required Qualifications

A High School diploma or GED. I-year Customer Service, office, or related experience\\
Additional education may substitute for the experience requirement

EEO Statement

As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx

Does this position work in a research laboratory?

No

Required Attachments

Cover Letter, Resume / CV

Job Type

Full Time

Pay Basis

Hourly

Minimum Hire Rate

Compensation is commensurate upon the qualifications

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.

Travel Required

None

Shift

Day

Grant Funded?

No

Job Group

Information and Records Clerks

Air Force Specialty Code

3A1X1, 4A0X1

Marine Military Occupational Specialty Code

0111

Navy Enlisted Classification Code

YN, HM

Job Expires

12/06/2022


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