Five Star Home Services is looking for an Experienced Parts Coordinator within the Home Services Industry including HVAC, Electrical and Plumbing. If you are experienced and looking for a new opportunity, let us help you find your career "Within the Stars."

Five Star Home Services offers:

• Top of the line wages paid weekly!
• Starting pay between $25.00 - $30.00 per hour contingent on experience.
• 401K with up to a 4% company match.
• Full comprehensive benefit package including Medical, Dental, Vision and much more...
• Paid Time Off (PTO) and Company paid Holidays.
• Flexible schedules to help you achieve a work-life balance.
• Employee Referral Bonus Program.
• Employee Discounts.
• Employee Assistance Program.
• Wellness Incentives & Programs.

SUMMARY: The Parts Coordinator maintains parts inventory, issuing parts and supplies, and/or purchasing assigned or designated parts and services from approved vendors.

DUTIES AND RESPONSIBILITIES:

• Processes all Original Equipment Manufacturer (OEM) and warranty claims.
• Tracks warranty credit memos associated through Accounts Receivable department to ensure credits are received from all warranty claims.
• Manages all employees tool account to determine what needs to be ordered and who has an outstanding account balance.
• Manages all company-owned tools to determine what’s missing, damaged, and/or needs to be replaced.
• Maintains storeroom inventory tracking documents and service truck stock and replenishes as needed.
• Stands in as a Customer Service Representative as needed.
• Sources and orders parts from a variety of suppliers and manufacturers.
• Ships, tracks, and receives parts and materials.
• Produces time and material quotes for non-flat-rate repairs.
• Calls customers to quote and schedule repairs in a timely manner.
• Maintains all necessary signed documentation including tool account purchase requests and receipts, high dollar value item checks in/out, and refrigerant cylinder check in/out processes.
• Facilitates and tracks all use of company-owned portable heaters and air conditioning units with the corresponding documentation.
• Administers charity services including Fairfield County and Franklin County meals on wheels program.
• Performs all other duties as assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education and/or Experience-High School Diploma (or GED or High School Equivalence Certificate); one or more years HVAC experience preffered; or equivalent combination of education and experience.
• Language Skills-Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, management, and other employees of the organization.
• Mathematical Skills-Ability to add and subtract two-digit numbers and to multiply and divide with 10s and 100s. Ability to perform operations using units of American money and weight measurement.
• Computer Skills-Intermediate personal computer skills, including electronic mail, routine database activity, word processing, spreadsheet, graphics, etc.
• Other Qualifications-Valid driver’s license is required; Must be able to travel up to 20% of the time.

COMPETENCIES:

• Care and Use of Equipment-The extent to which the employee is able to perform all maintenance and operations checks of job-related equipment.
• Communication-The ability to inform orally and in writing with clarity and good effect.
• Customer Service-The ability to satisfy the expectations and requirements of customers. Identifies customer needs and explains services clearly.
• Organizational Skills-The ability to stay focused on different tasks and use time, energy, strength, and mental capacity effectively and efficiently in order to achieve a desired outcome.
• Attention to Detail-Your ability to efficiently allocate your cognitive resources to achieve thoroughness and accuracy when accomplishing tasks, no matter how small or large.

PHYSICAL DEMANDS:

While performing the duties of this job, the individual must be able to remain in a stationary position for 90 percent of the time while operating their computer and performing office work. The individual needs to occasionally move about inside the office. They constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, fax machine, and computer printer. They must be able to exchange accurate information with customers and others in the office while interacting. The employee must regularly move up to 25 pounds, occasionally move up to 50 pounds. The individual must be capable of reviewing their work for errors and make adjustments as necessary. The individual will occasionally operate a motor vehicle to travel to supply houses and back to the office.

WORK ENVIRONMENT:

While performing the duties of this Job, the individual is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually low to moderate. The individual frequently works in a controlled climate.

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Holidays
• Monday to Friday
• Overtime
• Weekend availability

Ability to commute/relocate:

• Canal Winchester, OH 43110: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Parts Coordinator: 1 year (Required)
• HVAC, Plumbing or Electrical: 2 years (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

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