Part Time Customer Service Representative - Redlands Job at SoCalGas
Career Opportunities: Part Time Customer Service Representative
Starting Pay: $20.15 - $39.03
SoCalGas is seeking qualified candidates for future opportunities at Redlands Call Center as a Part-time Customer Service Representative (CSR). The ideal candidate will have 2-3 years of customer service experience, be able to multi- task in a fast-paced environment and handle a heavy call volume.
Job Overview
CSRs process customer calls and serve as the end-to-end primary point of contact for a wide array of customer service requests.
Essential Duties and Responsibilities
Physical Demands
Office environment with some noise generated by co-workers; telephone contact with customers.
Minimum Qualifications
We endeavor to make this site accessible to any and all users! If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (619) 696-4405. This contact information is for accommodation requests only, not to inquire about the status of applications.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
Starting Pay: $20.15 - $39.03
SoCalGas is seeking qualified candidates for future opportunities at Redlands Call Center as a Part-time Customer Service Representative (CSR). The ideal candidate will have 2-3 years of customer service experience, be able to multi- task in a fast-paced environment and handle a heavy call volume.
Job Overview
CSRs process customer calls and serve as the end-to-end primary point of contact for a wide array of customer service requests.
Essential Duties and Responsibilities
- Demonstrates a strong safety focus in the workplace as well as ensures safety of our customers and the communities we serve.
- Displays a deep passion in helping people by actively listening to customer issues or questions, showing interest, and displaying understanding and empathy for the caller's situation.
- Efficiently and accurately processes customer requests, answers questions, and resolves complex issues
- Maintains knowledge of changing company policy and procedures
- Effectively promotes products and services that meet customer needs
- Strives to provide an outstanding customer experience that focuses on first-call resolution
- Demonstrates a learning demeanor passionate about innovation and continuous improvement.
- Has an overall positive presence in the communities that we serve
- Possesses a mature and self-confident attitude
- Naturally possesses a high energy level and demonstrates strong dependability
- Embraces a solid work ethic and enjoys working in a fast paced and changing environment
- Strives to meet or exceed service and operational goals established for the Customer Contact Center, including efficiency, quality, and timeliness goals.
Physical Demands
- Very Light -- Occasionally lifting and/or carrying such articles as dockets, ledgers and small tools or items weighing up to approximately 10 pounds. Although a sedentary job is defined as one which involves sitting, occasionally a certain amount of walking and standing are vital in carrying out job duties.
Office environment with some noise generated by co-workers; telephone contact with customers.
Minimum Qualifications
- High School diploma or GED equivalent required
- Previous customer contact experience
- Ability to operate a computer and peripheral equipment
- Possess and maintain a valid California Driver’s License with acceptable driving record
- Demonstrate ability by passing a pre-qualification examination. Must also pass a Modern Hire assessment (Operations and Support) and a customer service inventory test.
- Qualify through a panel interview
- Successfully complete formal CSR training
We endeavor to make this site accessible to any and all users! If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (619) 696-4405. This contact information is for accommodation requests only, not to inquire about the status of applications.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Please Note :
www.bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.