When you join Hines, you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today, and you'll be a part of shaping our future in the years to come.

• Provides information and resources by identifying and clarifying guest needs and desires related to Atlantic Station and the city of Atlanta; answering questions; giving directions and instructions; developing inventories of services; offering commentary of previous guests, managing and screening messages for pick-up purposes.
• Provides services requested by acting as intermediary for services such as taxi and travel booking, theater or sports event reservations, and even party or shopping planning.
• Anticipates services required by ascertaining mood and style of guests; identifying options before being asked; developing itineraries.
• Continuously develop knowledge of and build relationships with Atlantic Station vendors and retailers as well as in-depth understanding of the Atlanta area.Participates in educational opportunities; maintaining personal networks.
• Maintains guest privacy and organization reputation by keeping information confidential.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Minimum Requirements include:

• High school diploma or equivalent from an accredited institution.

• Two or more years of experience in the Hospitality Industry.

• Strong understanding and knowledge of Atlantic Station and the Atlanta area.

• Strong computer skills with Word and Excel programs.

• Excellent listening and verbal communication skills

• Must be 21 years of age or older.

• Must be dependable, customer focused, and interpersonal savvy.
• Must be willing to work evening and weekend shifts (Saturday and/or Sunday), part time (20-25 hours).

Hines is a privately owned global real estate investment firm founded in 1957 with a presence in 285 cities in 28 countries. Hines oversees investment assets under management totaling approximately $90.3 billion¹. In addition, Hines provides third-party property-level services to 373 properties totaling 114.2 million square feet. Historically, Hines has developed, redeveloped or acquired approximately 1,530 properties, totaling over 511 million square feet. The firm currently has more than 198 developments underway around the world. With extensive experience in investments across the risk spectrum and all property types, and a foundational commitment to ESG, Hines is one of the largest and most-respected real estate organizations in the world. Visit www.hines.com for more information. ¹Includes both the global Hines organization as well as RIA AUM as of December 31, 2021.

We are an equal opportunity employer and support workforce diversity.

No calls or emails from third parties at this time please.

• Salary is to be discussed during the interview process and the estimated salary shown is inaccurate. The salary offered is determined based on experience.
  

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