Sales Operations Specialist

Location: Dubuque, IA

JOB SUMMARY

Platinum is a leader in the supplemental health insurance market, with a dynamic team of sales representatives serving 17 states. As a sales operations specialist in Platinum’s Dubuque home office, you will serve an important and well-recognized role supporting functions that enhance sales force productivity.

JOB DESCRIPTION

Platinum is a leader in the supplemental health insurance market, with a dynamic team of sales representatives serving 17 states throughout America’s heartland. As a sales operations specialist in Platinum’s Dubuque home office, you will serve an important and well-recognized role supporting functions that enhance sales force productivity. This position provides a high level of customer service to key sales managers in the field and requires a high degree of detail and problem-solving. If you like communicating with others, improving efficiency and learning the internal operations of an effective organization, apply today.

What You’ll Do:

• Offer exceptional day-to-day customer service to our sales leadership, sales representatives, and other departments within the organization
• With training, provide expert knowledge on various aspects of Platinum’s outside sales system, including team assignments, training, processes, and compensation
• Facilitate smooth business transactions between our outside sales representatives and the home office
• Oversee and report compensation, including bonuses and other incentives, for Platinum’s outside sales representatives
• Manage key development projects related to the enhancement of sales tools, sales reports, and process flow
• Manage the successful implementation of new sales programs
• Consult with key sales managers to identify opportunities for sales process improvement
• Perform other duties as assigned

What You Need:

• At least a high school degree; associate’s or bachelor’s degree in business administration or similar field preferred
• Demonstrated skills in customer service, project management and data management
• Excellent written and verbal communication skills
• A positive solutions-focused attitude and demonstrated initiative and innovation
• Ability to maintain a high level of confidentiality regarding personal information
• Skilled in Microsoft Office programs (Word, Excel, etc.)

Benefits:

• Our offices close at 12 p. m. on Fridays, so your typical workweek looks like Monday–Thursday 8 a. m.–5 p. m. and Friday 8 a. m.–12 p. m. It is a great way to start the weekend
• Casual dress. We keep it professional, but we get more done in jeans than suits
• Friendly, modern office environment with walk-out access to some of Dubuque’s most vibrant lunch options
• A daily culture that supports learning, innovation, and ingenuity. This is where your career grows
• On-site fitness facility>
• Excellent compensation and benefits package, including health, dental and vision insurance
• Paid vacation and holidays

Equal Opportunity Employer:

Platinum Supplemental Insurance is committed to providing equal employment opportunities (EOE) to all employees and applicants for employment without regard to race, color, gender, religion, sexual orientation, national origin, age, disability, marital status, amnesty or veteran status.
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