The Portland Regional Office of Legal Aid Services of Oregon (LASO) is seeking full-time Administrator for a thirty-person law firm. This position is eligible for partial remote work.

Background

LASO is a non-profit organization that represents low-income clients in civil cases. LASO’s eight regional offices serve the general low-income population throughout the state and two specialized statewide programs focused on services to farmworkers and on issues impacting Native Americans. LASO is an effective, high-quality legal services program that is committed to advocacy strategies having the broadest possible impact on client community problems.

The Portland Regional Office of LASO has a staff of thirty people and serves a poverty population of more than 220,000. The office serves Multnomah, Clackamas, Hood River, Sherman and Wasco counties, a diverse service area requiring the ability to work effectively with individuals from different cultures and backgrounds. The Portland Office has adopted a race equity agenda to guide its work with clients as well as its internal operations. The office has a strong commitment to building an inclusive, diverse workplace.

Responsibilities

This is a management position with several components: (1) the effective daily supervision and professional development of five experienced support staff (including intake specialists, legal secretaries and administrative legal assistants); (2) overseeing the day-to-day inventory and operation of office and tech equipment including computers, printers and telephone systems; (3) and handling customer and client service issues; and (4) providing support and back up on the multi-line phone system as needed.

Qualifications

Experience working with legal or other professionals. Experience in customer service, call center operation or general client management. Experience supervising employees in a high-volume work environment. Strong skills with various software programs including Word and Acrobat Pro. Intermediate to expert skills with Excel strongly preferred. Strong attention to detail. Ability to work effectively as part of a team. Ability to troubleshoot problems and provide solutions for streamlined processes. Ability to work unsupervised. Demonstrated commitment to justice for low-income communities. Demonstrated understanding and commitment to anti-bias principles, cultural competency and addressing systemic racism and other forms of oppression. Ability to communicate effectively in Spanish.

Salary/ Benefits

Compensation is based on a 35-hour work week. $50K - $74K annually depending on experience. Additional compensation for bilingual ability. Full benefits package including individual and family health, vision and dental insurance coverage; 6% employer retirement contribution; generous paid holidays, vacation and sick leave; and paid moving expenses.

Closing Date

Review of resumes to begin January 30, 2023.

Applications

Send resume and letter of interest via email.

As a part of your letter of interest, please address the following: LASO PRO is committed to building a culturally diverse workplace centered on equity and providing an inclusive, welcoming, and culturally responsive environment for our staff and clients. Please address how your personal background and experiences, professional or otherwise, have prepared you to contribute to our commitment to cultural responsiveness and diversity.

_We celebrate diversity.
LASO is committed to being an organization that reflects the communities we serve and is diverse in race, color, national origin, sex, age, religion, marital status, veteran status, sexual orientation, gender identity, ancestry, national origin, or sensory, mental and physical abilities, work background, experience and education. We believe that the outcome of such diversity is our greatest strength and a matter of basic human fairness. It is to this end that we strongly encourage applications from people of color and people from any other underrepresented and historically marginalized group to apply for this position._

Job Type: Full-time

Pay: $50,000.00 - $74,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Relocation assistance
• Vision insurance

Schedule:

• Monday to Friday

COVID-19 considerations:
Hybrid of in-office and remote work. Masks required in common areas in the office.

Work Location: One location

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