PumpSystems, a PumpMan Holdings company, is a leading provider of custom pump packages, pump system installations, maintenance, and repair services for the Mid-Atlantic region of the US. During our 60 plus years in business, PumpSystems has developed a complete line of pre-engineered packaged systems for condensate return systems, boiler feed units, constant speed pressure boosters, circulator pump sets, variable speed pumping packages, fuel oil modules, heat transfer systems, and specialty packaged pumping systems, as well as column and submersible sump and sewage packages.

Come and Grow with a Leader in the Industry PumpSystems has an exciting opportunity for an Office Admin to join our team in Brooklyn, NY.

Responsibilities:

• Responsible for answering, screening, and transferring all inbound calls in a prompt, polite, professional manner.
• Responsible for taking detailed messages from callers if needed and will let caller know we will respond back promptly.
• Responsible for receiving item(s) or other equipment from walk-in customers. Upon receiving item(s) will complete a job request form then enter information into the system.
• Update/filing with compliance companies
• Create and maintain vendor accounts - keep a good record of W-9 and insurance certificate
• Create and maintain customer accounts - keeping records of credit applications and sales tax exemptions
• Accounts Payable - 3-way matching
• Contact customers & vendors to notify them of delinquent accounts and accept any payments made at the time of contact.
• Send invoices and statements to customers. Confirm receipt and updated payable information is in their system to pay our bills on-time.
• Keep a thorough record of customer contact and billing information, business transactions and enter data from daily work logs into the company's various systems, supporting supervisory and executive staff by performing any assigned accounting tasks.
• Create and maintain customer and vendor accounts - keep a good record of W-9 and insurance certificate, CC authorization and ACH forms, and business credit checks.
• Assist in keying in or typing up any documents or items that the Accounting Department is responsible for, including A/P, A/R, and collections, checks and invoices, as well as vouchers, accounting statements, and other reports and records.
• Assist personnel with any tasks conducted within the Accounting & HR department as needed.
• General office duties.
• Other duties may be assigned as needed.

Required Skills/Abilities:

• Excellent team player with good interpersonal, customer service and sales skills.
• Must be able to adapt to new work environments and social situations.
• Ability to function and work well in a fast-paced and at times stressful environment.
• Receives customers with enthusiasm and tact.
• Ability to develop and build good relationships with customers, peers and management.
• Excellent verbal and written communication skills.
• Proficient organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Problem assessment and problem-solving skills.
• Proficient with Microsoft Office Suite or related software. QuickBooks a plus, but not required.

Education and Experience:

• High School Diploma or equivalent required.
• 1-3 years of clerical or administrative support experience essential.

Compensation/Benefits:

• $60,000 per year
• Family Medical, Dental, Vision
• 401(k) Profit Sharing Plan
• Basic Life and AD&D Insurance
• Paid Time Off and Holidays
• Steady Work Schedule

Headquartered in Saddle Brook, NJ, PumpMan, a portfolio company of Soundcore Capital Partners, is a highly successful pump maintenance, service, and repair company with aspirations of becoming a national leader in the space through acquisitions. To-date, PumpMan has acquired companies in Northern CA, Southern CA, Pittsburgh PA, Philadelphia PA, Phoenix AZ, and New York City NY.