NOC Specialist Job at NTT Ltd.
NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.
In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.
With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.
Want to be a part of our team?
Working at NTT
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed are representative of the knowledge skill/and/or ability required. Duties are not listed in order of priorities, but are expected to be done in a timely fashion unless otherwise instructed.
- Primarily responsible for tracking, ownership, resolution, and documentation of all GIN customer and GIN backbone issues.
- Monitor the GIN network using SNMP monitoring software along with various in-house tools.
- Troubleshoot and resolve routing/physical layer issues for GIN customers, peers and network infrastructure.
- Field calls and emails from customers, peers, Telcos and inter-company organizations.
- Interface with other NTT operations centers for escalation and resolution of issues.
- Perform scheduling/coordination of all maintenances that affect the GIN network.
- Carry out select maintenances on the GIN network.
- Basic router configurations utilizing in-house configuration tools.
- Responsible for managing vendor tickets related to hardware and software issues.
- Responsible for hardware Return Materials Authorization (RMA) disposition for the Global Network.
- Perform troubleshooting and fault isolation on the GIN network.
- Performs other duties as assigned.
What will make you a good fit for the role?
2+ years experience, preferred in the following areas:
- Applicants must possess strong customer service, problem solving, organizational, and analytical skills.
- TCP/IP protocol suite (strong with Layers 1-3), Layer1/2 WAN protocols, LAN/WAN topologies.
- BGP, ISIS, MPLS, LDP, RSVP
- Unix/Linux, DNS
- Cisco and Juniper router experience, Nokia router experience a bonus
- Experience with Ethernet and Optical Circuits up to and including 10 GigE, and 100 GigE
- DWDM
Certifications
Cisco and Juniper certifications such as CCNA/CCNP and JNCIA/JNCIS preferred
Join our growing global team and accelerate your career with us. Apply today.
A career at NTT means:
Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.
Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
Being your best self – in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.
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