Network Assistant

Join our team!

HM Richards is a financially stable, 25-year-old upholstery and furniture manufacturing company focused on expansion. Our company mission is to make beautiful furniture while constantly reducing our environmental footprint by using planet friendly materials and processes.

We currently have an opening for a Network Assistant in our Guntown, MS location.

Area of Accountability:

• The Network Assistant will assist the IT Department and act as a liaison to resolve questions or conflicts.

Purpose

• The Network Assistant's primary function is to provide support to the IT Department while performing a variety of IT tasks.

Major Responsibilities:

• Set up workstations with computers and necessary peripheral devices (routers, printers, etc.).
• Check computer hardware (HDD, mouses, keyboards, etc.).
• Install and configure appropriate software functions according to specifications.
• Deploy and maintain equipment on local networks.
• Ensure security and privacy of networks and computer systems.
• Provide orientation and guidance to users on how to operate new software and computer equipment.
• Organize and schedule upgrades and maintenance without deterring others from completing their work.
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts).
• Maintain records/logs of repairs and fixes and maintenance schedule.
• Identify computer or network equipment shortages and place orders.
• Additional Network-related duties as needed.

Qualifications:

• Experience/Familiarity in the IT industry or relevant position
• Excellent diagnostic and problem solving skills
• Excellent communication ability
• Outstanding organization and time-management skills
• Understanding of diverse computer systems and networks
• Good knowledge of internet security and date privacy principles
• Ability to learn new and legacy technologies
• Preferred: 3D Printing and modeling experience/familiarity
• Preferred: CAM or 3D next software familiarity
• Preferred: Certification an an IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional, etc.).

PERSONAL CHARACTERISTICS:

• Results-oriented individual
• Great attention to detail
• Committed to seeing work through to completion
• Solid communication skills
• Strong analytic abilities

HM Richards, Inc is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.

Pay range is $18.25 - 19.75 / hour.

Applicants must be authorized to work in the U.S.