MGR, RESTAURANT II Job at Wolfgang Puck Catering
Salary:$70,000 to $79,000
Wolfgang Puck Catering is committed to recruiting individuals who express an interest in and passion for hospitality-driven experiences; who come from diverse backgrounds, are open-minded and curious about our clients and guests; and, most of all, who possess a welcoming smile and spirit. Our ultimate goal is to develop mentoring and career building opportunities through a talent pipeline that allows us to promote from within.
"The most important thing in life, whatever you do, has to be passion." Wolfgang Puck
Positions at this location may require proof of COVID-19 vaccination, boosters, and/or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.
Success on our team starts with our culture:
- We have Wolfgang’s PASSION for our business, our product, and our people / guests / clients.
- A FLEXIBLE MINDSET is key; we are strategic business partners who wear multiple hats.
- Our services require a CONCIERGE mentality, a bias to action with humble hospitality.
- We are out-of-the-box PROBLEM SOLVERS, who look around corners so our clients and guests don’t have to.
- We curate company and partner resources to bring our client’s vision to life. We seek to cultivate the next generation of talent, purveyors and partnerships.
- We bring an entrepreneurial approach to deliver results for our clients (you might call this scrappy).
- Collaboration and openness to innovative business tools, new ways of thinking and ability to partner across departments are essential to create optimal business solutions.
“I can have the best food, but if we don’t have good people, it won’t get you very far.”
This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. Click here to view the step-by-step instructions to refer a friend to this position.
Job Summary
Job Summary:
Working as a Restaurant Manager you will be responsible for the effective execution of service in the restaurant. You will always ensure and implement the Standards of Excellence, as determined by the location, company and the client are met. This position will be in charge of managing and staffing the entire front of the house staff. Additional responsibilities include but not limited to the following:
Key Responsibilities:
- Hires, trains, and develops all FOH restaurant staff in fine dining service standards
- Maintains schedules, payroll and other administrative support
- Maintains food and beverage cost controls including inventory and pars
- Organizes and conducts pre-shift and departmental meetings daily
- Maintains communication with all departments to ensure customer service needs are met
- Creates seating charts and station assignments daily, following up with support staff of daily expected business
- Maintains all reservation systems and book to accommodate business demands
- Creates side work assignments and ensure completion with wait staff
- Maintains highest level of client/guest satisfaction
- Maintains cleanliness and presentation of dining room area
- Ensures the highest level of service to clients and their guests
- Investigates and resolves all client/guest complaints in a timely, professional, diplomatic manner
Preferred Qualifications:
- Bachelor’s Degree preferably in hospitality, or equivalent fine dining experience
- Fine Dinning
- Two to three years of upscale fine dining with at least one year of management experience
- Strong knowledge of current food, industry trends and fine dining points of service
- Wine Knowledge
- Cash handling and reconciliation of cash banks and POS systems
- Ability to hire, develop, train, coach and counsel hourly associates
- Ability to plan, market and execute special events/promotions
- Ability to monitor and track budgets and expenditures
- Excellent written and verbal communication skills
- Excellent knowledge of customer service techniques and current service standards
- Must be able to remain poised and focused under pressure
- Knowledge of basic office programs, Microsoft Word, Excel, Outlook, as well as reservations systems
- Conformity to the highest standards of personal integrity and ethical behavior
- Professional appearance and demeanor required
Apply to Wolfgang Puck today!
Wolfgang Puck Catering is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)
Associates at Wolfgang Puck Catering are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Req ID: 1147652
Wolfgang Puck Catering
Gina Barbish
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