Medical Debt Collector Job at Garden OBGYN
Responsibilities
- Manage multiple delinquent accounts for debt collection efforts.
- Keep track of assigned accounts to identify outstanding debts.
- Plan a course of action to recover outstanding payments.
- Negotiate payoff deadlines or payment plans.
- Handle questions or complaints.
- Investigate and resolve discrepancies in payments or accounts.
Qualifications
- 1-3 years of telemarketing experience preferred
- Excellent communication and negotiation skills
- Successful completion of the Professional Debt Collector Certification (ACA) is preferred
- Ability to positively connect with clients and encourage them to make payments toward debts owed
- Time management skills are essential to complete all required client calls daily
- Experience meeting retention and negotiation sales goals
- Basic computer software skills and the ability to work within relevant data spreadsheets
- Ability to work well in a fast-paced environment
- Attention to detail and the ability to reason and think quickly is essential for negotiating effectively
- Communicate with management and other team members about methods and strategies to ensure a positive rate of customers agreeing to repay their debts
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Physical setting:
- Office
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Plainview, NY 11803: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Microsoft Excel: 2 years (Preferred)
- Customer service: 2 years (Preferred)
- Medical billing: 2 years (Preferred)
Work Location: One location
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