Schedule: THE SHIFT IS 9AM - 5:30PM / ONE WEEKEND PER MONTH / SOME OVER TIME MAY BE REQUIRED

This role will be performed hybrid at a closed-door pharmacy in Boca Raton, FL.

All patient interactions will be over the phone.

Comprehensive training provided side by side with training team.

Must be comfortable working in a high-volume environment.

We offer full time benefits including health, vision, dental and matching 401k options.

Assists in the billing, claims, collections, and accounts payable processes as assigned.

Attributes Required:
• Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy
• Relational – ability to build relationships with business unit management and become “trusted advisor”
• Strategy and Planning – ability to think ahead, plan and manage time efficiently
• Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level
• Team Oriented – ability to work effectively and collaboratively with all team members

Essential Job Functions (include the following):

• Make collection calls for outstanding invoices
• Assist in the production of the collection letters for review by Business Manager
• Communicate and establish good relationships with facilities to obtain information as needed to assist with billing, patient set-up, and collections
• Make outgoing calls to insurers, responsible parties and others to follow up on rejected claims and to garner accurate insurance information
• Assist Business Manager with credit card payments, statement inquiries, audits, and collections
• Work collaboratively with co-workers to ensure all deadlines for department are met in an efficient manner
• Other essential functions and duties may be assigned as needed

Education and/or Certifications:

• High School Diploma or GED

Skills and Qualifications:

• 1+ years of related experience (advanced degree may substitute for experience)
• Advanced computer skills; pharmacy operations system experience preferred/required
• Ability to work independently and deliver to deadlines
• Ability to solve problems with minimal direction
• Great attention to detail and accuracy
• Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
• Quality minded; motivated to seek out errors and inquire when something appears inaccurate

Work Environment:

• Ability to work flexible hours

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Work Location: One location

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