• Develops effective strategies to meet the enterprise and zone/district/market service- related goals.
• Provides oversight of the communication and execution of the Best Buy and Geek Squad Strategies within their area.
• Is a change leader and enables growth management for the enterprise.
• Develops and maintains a partnership relationship with zone/market/district leaders to deliver results.
• Translates functional strategy into a team and individual goals/objectives, and manages execution and communication.

• Responsible for complex business finance (revenue and earnings performance, operating income, overall area P&L performance).
• Leads cross-functional business impact analysis by understanding risk/reward scenarios and is able to make appropriate business decisions.
• Anticipates and proactively adapts to rapid change, shifting priorities, and multiple demands.
• Develops a teachable point of view for new processes, procedures, business segments, and areas of focus.
• Accountable to costs/budgets and delivers productivity goals by monitoring, analyzing business trends and results on a daily, weekly, monthly basis.
• Manage workforce composition using total labor cost models and alternatives or flex work arrangements.

• Contributes and develops an effective team environment that drives employee engagement and performance.
• Provides input and engage in career pathing/talent development of internal and external talent.
• Contributes efforts to attract high-quality and diverse talent to meet both immediate needs as well as acquire talent with long-term skills and abilities to grow within the company.

• 8 years of Services, Retail, or related experience (inclusive of supervision of direct/indirect reports, coaching, training, recognition, and managing business outcomes) OR 4 years of Military leadership experience inclusive of coaching, training, recognition, and performance evaluations.
• 2 years of management or leadership experience with people and/or budget responsibility.
• 2 years of Consumer Electronics or Appliances Industry experience
• Strong communication skills (written, verbal, presentation, and facilitation)

• 1 year of experience managing a remote workforce
• 8 years of Services, Retail, or related leadership experience
• 3 years of retail management experience
• 2 years of experience at a manager level in a large global consumer-oriented business in the retail industry and/or a multi-channel/multi-brand business

Join our team!

While you're busy delivering on our belief of making technology work for our customers, we're working to ensure you are rewarded for your passion, energy and commitment. Our pay for performance philosophy rewards results and offers you opportunities to grow in your career and increase your earning potential.

Ready? Let's do this!

If you are ready to make a difference in the lives of our customers and employees, click on the apply button below. The application will take about 15 minutes to complete and if you meet the requirements, you can expect to hear from us within 24-72 hours.