Smithville, an established and trusted provider of Internet, Voice, Security, and Enterprise data services, is seeking a Manager for the Project Management department. Recognized nationally as a Top 100 broadband provider, we pride ourselves on our ability to provide our customers with excellent customer service and prompt solutions to their needs. While the company has grown to be Indiana's largest privately held telecommunications company, its core family-focused values make it unique. Smithville maintains more than 3,000 miles of high-capacity fiber in the state of Indiana and a 100 Gigabit fiber ring with full redundancy that serves large-scale businesses and enterprise-level operations.

WHAT YOU’LL DO

Under the general direction of the President, the Manager is responsible for leading the Smithville Project Management team in providing project management for company initiatives, ensuring operations and infrastructure are readied and in place for project launches. The Manager will ensure that personnel (internal and external), materials, financial resources, and support systems are aligned for each project and used effectively to implement and support projects, the company, and customers.

In this position, the Manager will develop and implement the department’s standards for initiating and executing projects. Additionally, as needed, the Manager will consult with department managers and outside teams on other company-led initiatives that are not project-based to help ensure efficient execution.

The Manager will spend approximately 60% of the time managing projects, 15% of the time supporting and managing the team, and 25% monitoring overall company project resources, forecasting project impact, monitoring project performance, and communicating with leaders and key stakeholders.

This individual will be required to make crucial decisions daily. Decisions will include but are not limited to: personnel allocation (staffing resources), material resource allocation (what equipment/materials are needed versus what is required), change management (altering projects as necessary to accommodate required scope, budget, timeline, or resource changes), defining project tasks (determining what tasks are needed to complete specific objectives), and financials (adjusting as necessary to meet scope).

WHAT YOU NEED

• Associate’s degree, or higher, in a related field. Bachelor’s degree in Technology, Telecommunications, or Business Management preferred
• Project Management certification required. Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) certifications preferred. If the applicant does not have current certification, they must complete certification requirements within 18 months
• 3 - 5 years of demonstrated project management experience required
• 2 years of supervisory experience preferred
• 1-3 years of work experience in telecommunications industry preferred
• Demonstrated experience with process development and implementation
• Ability to work effectively with cross-functional groups to complete necessary tasks
• Strong skills in Microsoft Office Suite (Excel, Word, and MS Project)
• Experience creating business cases, new process flow charts, and process mapping
• Strong organizational skills
• Demonstrated sense of urgency, attention to detail, and ability to work to deadlines
• Flexibility to work in support of multiple projects at one time
• Excellent written and verbal communication skills
• Methodical and analytical in approach to problem-solving
• Demonstrated experience delivering presentations to stakeholders, including executives

WE’VE GOT YOU COVERED

• Competitive Wage
• Insurance Plans include Medical | Prescription | Dental | Vision | Term Life | Voluntary Insurance
• Employer-paid term life insurance, AD&D, and long-term disability insurance
• Health Savings Account with generous annual company contributions to HSA
• 401(k) Retirement Savings Plan with a company match
• Generous Paid Time Off (PTO) program
• Professional development and training
• Paid holidays
• Tuition reimbursement
• Paid training
• Discounted company products and services

ABOUT US

For nearly 100 years, Smithville has been and is a locally grown, family-owned, cutting-edge, live-where-we-work, stand-by-our-products, part-of-the-neighborhood, wildly-Hoosier technology company in the heart of Southern Indiana. We provide the best technology services without sending you across the globe for support. We love our services and Indiana. We think you will too!

Apply at www.smithville.com/careers. Review of employment applications will begin immediately and continue until the position is filled. Smithville is proud to be an equal opportunity employer.