OVERVIEW

The Community Manager in Training will have the opportunity to take their career to the next level by working directly with an experienced community team in a variety of property operations. This individual will be responsible for assisting the Community Manager with all aspects of day-to-day operations while learning the fundamental business practices that drive Sun's communities. In addition, they will spend time collaborating with multiple main office teams to better understand the support provided to the field.

JOB DUTIES

• Works closely with various departments within the Sun Communities brand including Marketing, Human Resources and Accounting to understand company processes and drivers of business decisions.
• Ensures prospects/residents receive a high level of service consistent with Suns customer service philosophy.
• Assists Community Manager with monitoring monthly operating budgets and preparing monthly explanation of P&L variances.
• Handles and resolves resident and prospect complaints, inquiries and issues in a timely and professional manner, communicating through a variety of means.
• Ensures compliance with federal, state and local agencies that regulate fair housing laws and resort operations.
• Assists Community Manager with coordinating team member selection, training and development of community staff and ensuring all team members comply with appropriate policies and operational procedures.
• Serves as a point of contact for all prospects and residents.
• Works with Community Manager to quickly and effectively address issues which would adversely affect the operation of the communityor resident satisfaction.
• Enforces community rules and regulations.
• Assists with preparation of annual operating budget.
• Collaborates with Community Manager in overseeing capital expenditure improvements.
• Works with the Marketing team to increase occupancy and further promote the Sun Communities brand.
• Markets community models, pre-owned and brokered homes for sale in the community as well as prepares documents to list and sellhomes.
• Other duties as assigned.

REQUIREMENTS

• High School Diploma or GED (Required)
• Bachelor's Degree in progress (Required)
• 6 months experience in handling and appropriately reporting profit & loss variances
• 6 months experience in real estate
• Ability to use Microsoft Office suite (Word, Excel, Outlook)
• Advanced computer proficiency
• Demonstrated ability to manage multiple competing priorities
• Demonstrated leadership abilities
• Excellent interpersonal skills
• Excellent organizational skills
• Excellent problem-solving skills
• Excellent written and verbal communication skills
• Strong customer service skills
• High level of motivation
• Desire to grow and advance
• Strong attention to detail

REWARDING BENEFITS

At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

• Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family
• Comprehensive Dental Plan
• Vision Plan
• Voluntary Health and Dependent Care Reimbursement Accounts
• Life and Accidental Death and Dismemberment Insurance
• Short and Long-Term Disability Coverage
• 401(k) Plan with Sun matching contribution
• Paid Parental Leave
• Employee Assistance Program
• Identity Theft Insurance
• Legal Assistance Plan
• Pet Insurance
• Tuition Reimbursement program providing financial support to team members who further their formal education
• Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
• Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
• Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty