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Mail Room - Operations Representative I - Part Time Job at Credit One Bank

Credit One Bank Las Vegas, NV 89113

Operations

The Operations department is Credit One Bank’s touchpoint with its customers. They build customer satisfaction and loyalty through best-in-class customer service. We’re all about providing the customer with the service they want at the channel of their choice.

Position Summary

The Operations Representative (Mailroom) position processes a high volume of customer contacts via inbound telecommunications network and mail

Essential Job Functions:
  • Understands the procedures and policies involved in the customer service process
  • Receives and responds to verbal and written commands from supervisory personnel
  • Demonstrates customer service skills
  • Performs other duties as assigned
Position Requirements:
  • Proven verbal and written communications skills in a fast paced, high volume telephone and/or correspondence environment
  • Excellent listening and problem resolution skills. Research ability and attention to detail is required. Good interpersonal skills
  • Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
  • Must be highly flexible and quality focused. Must be a self-starter with a sense of urgency and work within the team dynamic
  • Working Saturday is required
Credit One Bank, N.A. is a data-driven financial services company based in Las Vegas. Founded in 1984, Credit One Bank offers a spectrum of credit card products for people in all stages of financial life. Credit One Bank is an equal opportunity employer committed to diversity and inclusion and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin. Reasonable accommodations can be made for those who require them, including access to job applications and workplace accommodations. Please contact the recruiter for this position to learn more. Credit One Bank does not accept unsolicited resumes from agencies and is not responsible for related fees.


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