Job Summary:
The Technology Assistant is responsible for supporting the SVP of Information Systems with all the Credit Union’s data processing systems and related hardware. This person will also be responsible for troubleshooting within the organization.

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Essential Functions*:

• Maintain TFCU data processing systems and peripheral equipment

• Assists Credit Union employees with computer related questions, malfunctions, and upgrades
• Serve as a liaison between TFCU, third-party data processing vendors, telephone vendor and third-party technology consultants

• Responsible for ongoing related database management for all departments as needed
• Assists with cyber security administration
• Works with Training Department to ensure ongoing education related to core processing system
• Assists with upkeep related to all technology including mobile application and e-commerce program
• Responsible for exception report monitoring
• Actively participate on the TFCU Technology and Data Processing Committees

• Assist with the implementation or upgrade of TFCU processing systems

• Support TFCU network including travel to all branches as needed
• Community Involvement – represent Credit Union community events annually
• Perform other duties and tasks as assigned by management
• Regular attendance required
• Maintains knowledge of all applicable Federal and State laws and regulations including but not limited to: the Bank Secrecy Act, Truth in Savings, Truth In Lending, Privacy of Consumer Financial Information Act and the Equal Credit Opportunity and Fair Housing Acts. Consistently applies all related Credit Union policies and procedures

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Qualifications/Education/Experience/Personal Characteristics*:
Good interpersonal skills and ability to work independently
Good communication skills
Minimum 2 years’ experience working with systems
Must be able to perform each essential duty satisfactorily
High energy level and multi-tasked
A+ and Network Plus Certifications preferred

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Physical Demands*:
Full upper extremity range of motion
Full lower extremity range of motion
Continuous: Hearing, talking, sitting, vision
Frequent: Standing, fingering
Occasional: Walking, reaching with hands and arms, kneeling, stooping and crouching, handling, feeling, lifting (up to 25 lbs), carrying

Taunton Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Job Type: Full-time

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