We are recruiting an Intake Coordinator coordinator to join our team in Langhorne, PA! The Intake Coordinator is responsible for managing and implementing systems, particularly inquiry/intake calls, client screenings, admissions and contacts with utilization reviewers and case managers. They is also responsible for working with the admissions and facility staff to assure exceptional client and community satisfaction. communication with the referral source and other services provided as needed.

Pay:

• Competitive Salaries- Ranges to be further discussed in interview!

Location:

• On-site
• 100 N. Buckstown Rd, Langhorne PA

Banyan Treatment Centers is a leading National addiction and mental health care organization with a full continuum of care, and is Joint Commission Accredited (Gold Seal of Approval). Since our formation, we have grown to be an authority and innovator in the areas of addiction care and mental health treatment serving our communities in 16 locations and providing Telehealth services throughout the United States.

Banyan Treatment Centers offers an environment for growth, not only for our clients, but for our professionals, too.

We provide:

• A fast-paced, collaborative work environment that encourages feedback and creative input
• Weekly Pay-Cycle- pay day is every Friday!
• CPR Training
• Continuing Education Units- counts towards license renewal!
• Internal promotional opportunities
• Annual merit increases
• Employee Assistance Program
• Referral Program
• OT for hours worked on a Holiday

• Full-time employees enjoy:

• Medical, Vision and Dental Insurance
• Whole and Term Life Insurance
• Short and Long-term disability Insurance
• Retirement Savings Plan
• Paid Time Off
• 6 Paid Holidays

The Intake Coordinator is responsible for managing and implementing systems, particularly inquiry/intake calls, client screenings, admissions and contacts with utilization reviewers and case managers.

Essential Functions:

• Monitors SalesForce on a consistent basis to check for pending admissions.
• Creates potential admission files in Kipu.
• Upload VOB, Pre-Admission Screening, demographic information, insurance information, marketer/referral information in Kipu.
• Assists in obtaining necessary consents, identifications, and financial documents needed to admit patient.
• Converts Leads to Admits in SalesForce.
• Updates whiteboard to include travel information, projected bed, patient description, and phone number.
• Assists with intakes, as needed.
• Approaches clients/family members, significant others, and visitors with a respectful caring manner to convey a sense of concern and warmth.
• Maintains updated competencies required to perform client assessments
• Assists with coordinating travel with BHT supervisors.

Qualifications and Requirements:

• Associates Degree and/or meets experience requirements.
• 1-2 years’ experience in the field of chemical dependency/substance abuse and/or psychiatric setting, preferred.
• Experience in conflict resolution
• Strong customer service skills
• Ability to build rapport with clients
• Excellent written and verbal communication skills
• Familiar with community resources
• Experience with KIPU EMR preferred

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.