We are an EasyHiring recruiting company that is looking for candidates for Installation Manager positions for our partners.

Position Summary: The Installation Manager is responsible for the daily operations of the Installation department within a local field office. Provides leadership and tactical execution on daily production activities involving customer scheduling, service resolution, training, and management of local third-party installation network. Essential Duties and Responsibilities:

Assign installation jobs to third-party installer network based on availability and geographic proximity using proprietary scheduling application when possible

Identify opportunities in daily operations to pull forward jobs and maximize speed to installation

Work with the customer to schedule jobs based on installer availability and customer preferences

Review and publish daily installation and service reports to identify wins and opportunities for improvement

Work with office administrative staff to ensure organized workflow of jobs from schedule to install completion

Partner with Service and Sales Operations teams to proactively address customer issues and resolve on first service call

Train, coach and develop installation employees and contractors both in the office and in the field

Improve subcontractor retention rates through impactful training and engagement

Responsible for driving proficiency and efficiency amongst installation subcontractors

Works with the Field Trainer on individual performance, abilities, and capacities of the installers

Partner with leadership on identifying systemic training gaps and propose solutions to address gap

Collaborate ith all office and corporate functional teams

Recruit subcontractors as needed to expand installation capacity

Must hold a valid driver's license.

Performs other duties as assigned by supervisor.

Experience and Minimum Qualifications:

High School Diploma or equivalent.

3+ years of successful experience in home construction, remodeling, and/or installation management

Track record of successfully recruiting, training, coaching, onboarding subcontractors

Excellent verbal and written communication skills are required for communicating with internal and external parties in a manner that is both articulate and professional.

Ability to provide timely and empathetic help through in-person, phone, email, and social media avenues that keeps the co-worker or customer’s needs at the forefront of every interaction.

Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access).

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Preferred Knowledge, Skills, Abilities or Certifications:

Prior experience in residential remodeling, plumbing, electrical, bathrooms and kitchens installation

Travel Requirements:

Less than 10% domestic travel required.

Overtime/Additional Hours Requirements:

Additional Hors May Be Required (Exempt Positions)

Job Type: Full-time

Ability to commute/relocate:

• Murfreesboro, TN: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Construction management: 3 years (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

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