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Inside Sales Representative Job at North Shore Steel

North Shore Steel Houston, TX 77015

North Shore Steel is an industry-leading metals service center in the Houston area with a 65-year history of serving customers at the highest level. Our mission is to create significant value for our customers, provide a prosperous workplace for our employees, and positively impact society. North Shore Steel is seeking an experienced professionals to join our team.

GENERAL DESCRIPTION:
The position reports directly to the Product Manager and is responsible for selling carbon steel plate products and services for our plate processing division. The Inside Salesperson must create and maintain relationships with customers and vendors and provide the highest customer service level to maximize profits.

PRIMARY DUTIES:
  • Respond to all requests promptly from both internal and external customers.
  • Develop quotes that maximize profits while remaining competitive in the marketplace.
  • Fully understand, embrace, and market the company’s competitive advantages.
  • Purchase steel and outside services as necessary to fulfill orders.
  • Maintain strong product knowledge to assist customers and provide the highest level of customer service.
  • Provide technical support and analysis of assembly drawings for customers and Inside Sales teams.
  • Always be “on the lookout” for new business and identify profitable opportunities consistent with our company’s long term strategic plan.
  • Contribute to the development of sales forecasts and market segment objectives by product segment.
  • Meet regularly with the Product Manager to review sales performance and identify areas for improvement.
  • Participate in and assist with carbon steel product knowledge and processing services training.
  • Work to build profitable relationships with prospective customers and strengthen relationships with existing customers.
  • Develop sales strategies and effective sales practices to increase profitable sales consistently.
  • Systematically remain in contact with customers and prospects through personal visits, telesales, email, networking, and direct mail.
  • Develop innovative and non-traditional means to increase sales and better serve customers.
REQUIRED SKILLS:
  • Experience with reading drawings and doing take offs. (Preferred)
  • Plate sales with processing such as machining, burning, forming, rolling and welding.
  • Understand and interpret material grade and weld specifications (Preferred)
  • Knowledge of carbon plate grades
  • Proven track record of maintaining relationships with existing customers and building business with prospective customers.
  • Able to negotiate successfully.
  • High analytical capacity with strong attention to detail
  • Demonstrates strong organizational skills and the ability to multi-task based upon priorities
  • Maintains confidence in decision making with a positive impact on customers and the organization
  • Highly motivated and enjoys working within a high paced team atmosphere
  • Displays emotional intelligence, passion, adaptability, thoroughness, patience, and independence.
  • Strong written and verbal communication skills.
  • Proficient with Microsoft Word Excel, Outlook, and PowerPoint.
  • Preferred skills and knowledge include:
  • Experience with exotic steels such as stainless, chrome molly, and nickels, among others
  • Knowledge of additional steel goods such as structural, pipe, fittings, and other industrial steel products
EXPERIENCE:
Preferred: Minimum three years of related experience as a Plate Processing Inside Sales Representative specializing in areas such as machining, burning, forming, rolling, and welding.

BENEFITS:
North Shore Steel offers competitive benefits to full-time employees, including but not limited to three major medical plans to choose from, Dental, Vision, Vol Life, and Long Term Disability. We also provide a generous personal time office policy as well as holidays.

BENEFITS: North Shore provides rich benefits to its full-time employees and their families, including, but not limited to, multiple Major Medical plans, Dental, Vision, Vol Life, Short Term Disability, and a Flex Spending Account. We also provide a Basic Life policy and Long Term Disability at no cost to you. The benefits don’t stop there, with the added value of a generous holiday schedule, PTO policy, and a 401k plan.


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